Hello! Seems like I'm also having serious problems with attempting to remove the rootkit and gootkit viruses from my computer. I've performed the 8 step preliminary removal instructions and attached the log files to this post. However, i was unable to update my Adobe Reader to the latest version due to an error accessing the following during the installation process: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents I don't know if this is related to the virus infection on my computer. Thanks in advance for your assistance!