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Google Redirect Virus (and more!) - 8 Step Process Completed - Logs Attached

Discussion in 'Virus and Malware Removal' started by seb481, May 8, 2009.

  1. seb481 Newcomer, in training

    Hello and thank you in advance for reading this.

    About 1.5 month ago, I had the same problem as the one I'm going to describe. At the time, I followed the 8 step process and got rid of the virus. My computer ran smoothly until yesterday.

    I am not sure when the virus reappeared yesterday but I remember seeing the Java icon in the tray. At the time, I thought it was updating Java or something. Now I believe it could be part of the problem (note that my Java is up to date).

    Two sites I visited yesterday that potentially hurt my computer: income.com (seems legit) and ... youporn.com.

    I was first suspicious about a virus when FireFox crashed on me yesterday. FF never does that to me. Then a few minutes ago, after launching FF again, I did a google search and was redirected to some site full of ads. I understood then that the evil virus I had the month before was back.

    I immediately opened Malware Bytes and tried to update it but it wouldn't update and gave me an error message. I ran MB but it didn't find anything at all.

    This morning, I went through the 8 steps but unfortunately, it didn't help...

    My machine is a Toshiba laptop running XP. It's about 3 years old but it works great. Well, until this virus came on board.

    Here are some of the symptoms I was able to notice:
    - FF crashes regularly
    - slow downloads
    - Google redirect of most searches
    - unable to update anti virus and other spyware removal tools
    - unable to use the up and down scrolling on the laptop trackpad
    - anti virus and firewall don't load at start up
    - battery management tool doesn't load at start up
    - quick launch icons (next to the start menu in the tool bar) don't show up anymore

    I went through the forum before posting and even though many people have redirect issues, they don't seem to have the same symptoms as me, which is why I created a new thread.

    Thank you in advance for helping me out.
  2. nanobox99 Newcomer, in training

    having the same problem, please help!