Google search links being redirected

By TWA
Aug 12, 2008
Topic Status:
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  1. My McAfee scan came back clean but something is definitely wrong with my computer. Everytime I search in google, the result links are redirected to other search engines forcing me to copy/paste the url, even then most internet pages load slowly/timeout. I have ran Spybot S&D, Ad-Aware, Ccleaner and removed any spyware and such. Also, I ran Fixwareout with no success. I'm at my wit's end so help is greatly appreciated!
    Here is my HJT log: Page times out so not able to post the log =/
  2. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Attach your log -> after you click reply -> scroll down to manage attachments -> then browse to the log and upload it
  3. TWA

    TWA Newcomer, in training Topic Starter

    Log is attached and should open.
    Thought it also might help to post what browser I'm using: Internet Explorer 7

    Attached Files:

  4. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    I see starware, mywebsearch, and looks like leftover from Vundo - before we remove anything manually we have tools to do most of the work for us.

    please follow these Viruses/Spyware/Malware, preliminary removal instructions and post back in this thread with the requested logs. There should be at least 3.

    1)MBAM log
    2)SAS log
    3)Hijackthis log (last step)
  5. TWA

    TWA Newcomer, in training Topic Starter

    How do I temporarily disable Real Time monitoring programs?
    The link with the instructions in the thread cannot be found. Please explain step-by-step as I'm only familiar with the basics of a computer. Thanks for your help so far BD.
  6. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    right click them in your system tray then there is almost always an option

    Name a program there I can usually tell you exactly how
  7. TWA

    TWA Newcomer, in training Topic Starter

    Ok I have Spybot and Ad-aware disabled, posted too soon and was able to figure it out. I believe that's all, but do I need to temporarily disable my firewall/antuvirus prgram?
  8. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    do not disable firewall or anti-virus - only your anti virus real time protection feature

    Disable McAfee VirusScan ScriptStopper feature by:
    1. Right-mouse click the McAfee VirusScan icon in the system tray.
    2. Select VirusScan then click Options.
    3. Click the Advanced button and then click the ScriptStopper tab.

      Note: McAfee VirusScan 10 users, click the Exploits tab.
    4. Make sure Enable ScriptStopper (recommended) option is de-selected.
    5. Click OK and then click OK to complete disabling McAfee ScriptStopper feature.
  9. TWA

    TWA Newcomer, in training Topic Starter

    The real time protection feature is now disabled.
  10. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Good. Now proceed to step 3 - assuming that you have updated Mcafee and ran a full scan with it since infected
  11. TWA

    TWA Newcomer, in training Topic Starter

    I just finished up step 4 and will be starting step 5.
  12. TWA

    TWA Newcomer, in training Topic Starter

    Finally all the steps are complete! I just checked google and so far the links aren't being redirected and on my homepage (AOL) there are no boxes with spanish writing (Natively.com I think it was called) that were in place of ads.
    All three logs are attached.
  13. TWA

    TWA Newcomer, in training Topic Starter

    If the logs look ok and nothing needs to be removed, can I enable my antivirus's real time feature again? As well as Spybot and Ad-aware? Thank you so much for help Blind Dragon in guiding me through the problem!
     
  14. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    enable your protection after you do the following

    Remove HijackThis entries
    • Run HijackThis
    • Click on the System Scan Only button
    • Put a check beside all of the items listed below (if present):

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
      O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
      O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
      O20 - Winlogon Notify: geeby - geeby.dll (file missing)
    • Close all open windows and browsers/email, etc...
    • Click on the "Fix Checked" button
    • When completed, close the application.

    =======================================================

    [​IMG]Run Kaspersky Online AV Scanner

    In order to use it you have to use Internet Explorer.
    Go to Kaspersky and click the Accept button at the end of the page.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • Read the Requirements and limitations before you click Accept.
    • Allow the ActiveX download if necessary.
    • Once the database has downloaded, click Next.
    • Click on "My Computer"
    • When the scan has completed, click Save Report As...
    • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
    Attach the report into your next reply
  15. TWA

    TWA Newcomer, in training Topic Starter

    Attached is the KOS report. Tomorrow I'll be moving out of state so I don't know when I'll have internet access again but will try to keep checking back today.
  16. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    almost done - did you install mIRC yourself?
  17. TWA

    TWA Newcomer, in training Topic Starter

    I'm not that familiar with mIRC. The computer was my cousin's before she gave it to me so it's possible she (or dell) installed it ,I don't know.
  18. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    OTMoveit2 by OldTimer
    Please download the OTMoveIt2 by OldTimer.
    • Save it to your desktop.
    • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
    • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

      Code:
      [b]C:\Hybrid\mIRC.exe
      C:\Program Files\Common Files\aolback\Comps\toolbar
      C:\WINDOWS\SYSTEM32\ilzcrauw.exe[/b]
    • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
    • Click the red Moveit! button.
    • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
    • Close OTMoveIt2
    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
  19. TWA

    TWA Newcomer, in training Topic Starter

    I believe this is the log you need.
  20. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    OTCleanit! by Oldtimer
    Launch OTMoveit2! again and click the Cleanup! Button

    ---------------------------------------------------------------------------

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Set correct settings for files
      • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
      • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
      • If unchecked please check Hide protected operating system files (Recommended)
      • If necessary check "Display content of system folders"
      • If necessary Uncheck Hide file extensions for known file types.
      • Click OK

      clear system restore points

      • This is a good time to clear your existing system restore points and establish a new clean restore point:
        • Go to Start > All Programs > Accessories > System Tools > System Restore
        • Select Create a restore point, and Ok it.
        • Next, go to Start > Run and type in cleanmgr
        • Select the More options tab
        • Choose the option to clean up system restore and OK it.
        This will remove all restore points except the new one you just created.

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialize and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.This is done in Vista through control panel -> windows updates.

    7. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    8. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    here are some additional utilities that will enhance your safety

    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software
  21. a_random23

    a_random23 Newcomer, in training

    This happens to my cousin too and he has a mac!

    This happens to my cousin too and he has a mac! It also happens to my boyfriend, he has a pc. The exact same thing happens as does with you. The only thing they have in common is they have both just started using wireless internet, my cousin uses next doors (he's not supposed to be) and my boyfriend is using the shop below him, he has permission. Before he was using 3 mobile broadband and it never happened, and when he's not at home he uses it too and it never happens, it only happens when he uses the wireless broadband.

    Are you on wireless internet? I wonder whether the signals are being intercepted or something.
  22. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    They probably have something else in common - malware
  23. cachinchilla300

    cachinchilla300 Newcomer, in training

    hi, i also had the same problem as the avobe ppl. Every time I google or yahoo something, (or use any other search engine) links are redirected, even if i use OPEN IN NEW TAB. So i followed the steps on one of your threads, I ran ATF Cleaner, Malwarebytes' Anti-Malware, Highjackthis, and was unable to download SuperAntiSpyware Home Edition Free Version, so here I send you the log files. My question is what to do after this, should i just go on and manually remove all of the infected files?
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