TechSpot

Google search results redirect me to random websites.

By unknownnnn00x
Nov 24, 2008
  1. Ok, so on November 19th I thought it would be a GREAT idea to download a keygen from Seriall.com, this was one of the worst decisions of my life. I ended up getting a Trojan from it, and whenever I would turn on my computer I would get messages from AntivirusPro 2009 (which I know were phony) telling me that my computer was infected with a virus and it wanted me to install the AntivrusPro 2009 to get rid of it.

    My computer then tried to restart itself, but only turned it off and then I got a blue screen that said:
    STOP: c000021a {Fatal System Error}
    The Windows Logon Process System process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000).
    The system has been shut down.

    I manually turned off my laptop and restarted it, and when I logged back on AntivirusPro 2009 was installed onto my computer, I proceeded to uninstall it, but I continued to get messages from the program.

    Also when I restarted my computer and logged on I got these messages:

    Data Execution Prevention – Microsoft Windows

    To help protect your computer, Windows has closed this program.

    Name: Generic Host Process for Win32 Services
    Publisher: Microsoft Corporation

    And…

    Generic Host Process for Win32 Services

    Generic Host Process for Win32 Services encountered a problem and needed to close.

    This error occurred on 11/19/2008 at 5:47:50 PM

    Please tell Microsoft about this problem. We have created an error report you can send to help us improve.

    And also I got...

    Svchost.exe – Application Error

    The instruction at “0x00401000” referenced memory at “0x00401000”.
    The memory could not be “written”

    And finally I got reoccurring messages that said…

    McAfee® Personal Firewall Plus has timed out waiting for the underlying service to start.
    Press ‘Retry’ to try again or press ‘Cancel’ to abort

    I ended up downloading Trojan Remover to my computer and I ran it, and it came up with a few things that I removed from my computer, I restarted my computer a couple times and repeated the process of re-running Trojan Remover. When that didn’t work to fix all of the messages I kept getting I ran Anti-Spy and got a list of processes that were a security risk to my system. I think I went a little overboard and quarantined everything that posed a risk, haha… but at least it seemed to work! I restarted my computer… and the messages from AntivirusPro 2009 stopped… from the little balloon from the icon tray.. But I would still get pop-ups telling me to download it and when I would exit out of it, it would take me to a webpage and say that it was downloading it… I would keep exiting out of the window though. But other than that, that problem SEEMS to be fixed.

    But now the current problem is that when I try to search for something on Google, it seems like all of the text on the screen is enlarged a bit besides the Web Images Maps News Shopping Gmail and more links in the upper left hand corner. When I try to click on any of the search results, it opens up a new window and redirects me to a random website. Random websites also open up randomly by themselves, and when I disable my wireless network adapter, something keeps trying to connect to the internet.

    Trojan Remover detects Adware on my computer when I run it, and every time I choose to remove the reference of the file, but when I restart my computer there still seems to be more.

    I remember that when I ran the Trojan remover when I still had the actual Trojan on my computer it also told me that there was a patched driver, if that means anything to anyone, haha. I don’t really know what it would mean, seeing as I am not that computer smart… I mean if I was, I wouldn’t even be in this situation to begin with.

    Any help is appreciated! Thanks ahead of time.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You may wish to read here first:

    Is your system infected? Read this before Cleaning or Formatting

    The concern is that even if successfully cleaned of Virus\Malware\Rootkit
    You could still have underlining issues (files; registry entries; missing files)
    That may cause a similar (or exact same) infection as soon as you're online

    It would be best to backup, then install Windows nice and clean again
    And don't go to those infected sites again. Really there's lots of freeware around

    How do you feel about that? (No cleaning, just re-install)
     
  3. unknownnnn00x

    unknownnnn00x TS Rookie Topic Starter

    Well, I would be fine with that, but I don’t have my CD’s anymore… which is a problem.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  5. unknownnnn00x

    unknownnnn00x TS Rookie Topic Starter

    Not too bad, I could afford it, but are you sure that is the only solution? I would like to try to solve the problem without spending money if it's possible.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I thought about it (in two ways by the way)

    And I thought, hangon, what if you are missing system files and Windows stuff :confused: (after Virus\Malware\Rootkit removal, or even during!)

    A run command like sfc /scannow would be ideal. But.. You need the disc for that!

    Really the Home disc (which works perfectly) is SP3

    aaannnnddd...

    Xp will STOP selling soon. ie best to get it now!
     
  7. unknownnnn00x

    unknownnnn00x TS Rookie Topic Starter

    Hmm, Ok I see what you mean. Thanks for your help :)

    I'll get it as soon as I can.
     
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