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Google webhp redirect malware on XP - need help removing

By techmgr64
Nov 11, 2010
  1. i have the google webhp redirect malware on my machine and i also cannot go to windows update sites. i've run antimalwarebytes and superantispyware - still unablel to remove.
    Can someone help me get rid of this?
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    When you have finished, leave the logs for review in your next reply .

    Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
     
  3. techmgr64

    techmgr64 TS Rookie Topic Starter

    Hi Bobbye - i must tell you that i had someone try to help me this morning and now i cannot boot up from my HDD. I am booting from ultimate boot disc. Should I continue with your suggestions
     
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    I can't advise you because I have no idea what the other person did! He might have crashed your hard drive and caused the computer to become unbootable. Perhaps you can ask the person who broke it to fix it- or pay for you to have someone else fix it.

    I'm sorry you didn't wait. The problem most probably could have been fixed.
     
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Closed due to inactivity. Please PM your helper if you need this thread reopened.
     
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