Hello,
My computer no longer boots up to the C drive. I ran the powermax diagnostic with the following results:
Bios Extension Support failed
Partition Information Read fail
Smart Enable Function Failed
Power connection, Master/slave jumpers, and interface cable passed the powermax installation confirmation test. I ran the powermax basic quick test and then the advanced test once. Now even those two tests won't run anymore.
I tried to run fdisk/mbr, but the system cannot find the hard disk. What puzzles me is that when powermax diagnostics scanned for the drive, it found "via 596 primary master Maxtor N40P" .
The drive seemed to be working fine before I opened an attachment to an email. After the system froze I rebooted and had trouble with error messages (don't remember all of them). I tried to reinstall Windows XP but it cannot find the hard drive. I can boot to the A drive and to the CD drive. I tried to go from the A drive to the C drive, but it cannot find the C drive.
Can anybody help me to solve the problem?
Is all my data lost?
Any help would be greatly appreciated

What is the correct forum. I am new to this. Thank you for responding.