Here's the scenario:
1. Virus software detected and cleansed a Trojan and said no further action to be taken.
2. Critical Error: Damaged Hard Drive Clusters detected.
3. Critical Error: RAM Memory usage is critically high RAM memory failure.
4. Hard Drive Failure: The system has detected a problem with one or more installed IDE/SATA hard disks. It is recommeded that you restart the system.
5. I get the window for "PC performance and stability analysis report". It asks me to fix the problem. The first time we said, Fix Now. Which was a big mistake.
So, after finding out some more information I see that I'm dealing with a Virus or some type of MalWare. My icons are gone from my desktop and I can't find any of my documents. It seems also that my music is gone.
I performed the manual removal procedures found at:
Edit: Questionable URL removed by Bobbye
It's important to note, some of the files the instructions tell you to delete couldn't be found on my system.
Now, I'm running a virus scan with my Internet Security Suite powered by McAfee.
Last note, I see the scanner scanning my files so I know they are on the system and though I don't see my itunes library, I started it and all my songs are there (Thank God).
HELP!
Ralph
1. Virus software detected and cleansed a Trojan and said no further action to be taken.
2. Critical Error: Damaged Hard Drive Clusters detected.
3. Critical Error: RAM Memory usage is critically high RAM memory failure.
4. Hard Drive Failure: The system has detected a problem with one or more installed IDE/SATA hard disks. It is recommeded that you restart the system.
5. I get the window for "PC performance and stability analysis report". It asks me to fix the problem. The first time we said, Fix Now. Which was a big mistake.
So, after finding out some more information I see that I'm dealing with a Virus or some type of MalWare. My icons are gone from my desktop and I can't find any of my documents. It seems also that my music is gone.
I performed the manual removal procedures found at:
Edit: Questionable URL removed by Bobbye
It's important to note, some of the files the instructions tell you to delete couldn't be found on my system.
Now, I'm running a virus scan with my Internet Security Suite powered by McAfee.
Last note, I see the scanner scanning my files so I know they are on the system and though I don't see my itunes library, I started it and all my songs are there (Thank God).
HELP!
Ralph