My brother called me and told me his computer was full of space when it should not be and when he deletes something a few days later the space is taken up again without him adding anything. I am going to head down there in a few hours. He has windows xp on a laptop, he uses norton. My guess is he has to many restore point and or backups with norton. I already had him run ccleaner. Its a hour away so if anyone like to add suggestions that I can look at when I get up there I would appreciate it.