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have a internet dial up prob

By triiifashions
Feb 4, 2007
  1. error sais"cannot load remote access connection manager service error 711"

    any help

    thanks
     
  2. Surkitz

    Surkitz TS Rookie Posts: 145

    hi fellow TN member =). i would suspect a hardware problem. are you getting the little dial up sounds from the modem? go into device manager and scroll down to the network/modem adapters and look to see if you have any flags. they would be those yellow exclamation points.
     
  3. triiifashions

    triiifashions TS Rookie Topic Starter Posts: 129

    that was my first thought too but its not even getting that far
     
  4. triiifashions

    triiifashions TS Rookie Topic Starter Posts: 129

    what part tn u from?
     
  5. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Can you boot to Windows XP?
    If so, what error do you discover when you try to get to the Device Manager?
    Are you going to Start -> Control Panel -> System -> Hardware -> Device Manager? If not, were does it stop along the way?
    If using a telephone modem, what do you see when you go to Phone and Modem settings in the control panel, then to properties, then trouble shoot..
    The 711 error can be a telephone modem error or a network connection error... but in either case it is usually a failed connection device.
    However, it was also a very common SP1 error... Can we assume you have SP2, and all the updates, installed?
     
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