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[Solved] Have System Check virus & unable to load Malwarebytes

Discussion in 'Virus and Malware Removal' started by brenda313, Feb 9, 2012.

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  1. brenda313 Newcomer, in training

    Here is the ESET log:
    C:\Documents and Settings\Owner\Local Settings\TempImages\UpdateInstaller.exe a variant of Win32/Agent.SZW trojan cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Documents and Settings\All Users\Application Data\bQxvZAGK7T9LaX.exe.vir a variant of Win32/Kryptik.AAEW trojan cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Documents and Settings\All Users\Application Data\QGuaayvrII.exe.vir a variant of Win32/Kryptik.AAEW trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{9B8CA624-3538-46D5-8A22-2AB155B33545}\RP902\A0079425.dll Win32/Toolbar.Zugo application cleaned by deleting - quarantined
    C:\System Volume Information\_restore{9B8CA624-3538-46D5-8A22-2AB155B33545}\RP910\A0080539.exe a variant of Win32/Agent.SZW trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\08.02.2012_21.40.14\mbr0000\tdlfs0000\tsk0002.dta a variant of Win32/Olmarik.AMA trojan cleaned by deleting - quarantined
    brenda313, Feb 11, 2012
    #21

  2. Broni Malware Annihilator

    Uninstall Java(TM) 6 Update 3 .

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ============================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Feb 11, 2012
    #22

  3. brenda313 Newcomer, in training

    Here is the log from running OTL to clean up old restore points:
    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Owner
    ->Temp folder emptied: 30841 bytes
    ->Temporary Internet Files folder emptied: 4254018 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 55664260 bytes
    ->Flash cache emptied: 773 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 14599 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 3765038 bytes

    Total Files Cleaned = 61.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: Owner
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: LocalService

    User: NetworkService

    User: Owner
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 02122012_080838

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
    brenda313, Feb 12, 2012
    #23

  4. brenda313 Newcomer, in training

    All done. Installed all the suggested programs to keep it clean. The only error I am receiving now is when opening Windows Live Mail. I receive the message: Initialization of RSS feed support failed. RSS feeds could not be updated.
    This is new. Clicking ok still allows the program to run but how to I fix this?
    brenda313, Feb 12, 2012
    #24

  5. Broni Malware Annihilator

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck!
    Broni, Feb 12, 2012
    #25

  6. brenda313 Newcomer, in training

    No problem. Thank you very much for all the help!
    brenda313, Feb 12, 2012
    #26

  7. Broni Malware Annihilator

    You're very welcome [IMG]
    Broni, Feb 12, 2012
    #27
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