Headphone malfunction

By EagleEye
May 21, 2010
Topic Status:
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  1. Hello, I just signed up.. I am having some really wierd problems with my headphones. When I watch movies on my pc I can hear the action noises and stuff. But the actor's voice is very dimmed... And when I play games my sound works fine. But I plugged in my monitor speakers and it worked fine. Could you help me.
  2. nismo91

    nismo91 TechSpot Guru Posts: 1,000   +11

    seems like the headphone mode is set maybe to 5.1 speaker. what sound device are you using?

    start > control panel > sound
  3. CMH

    CMH TechSpot Chancellor Posts: 2,572   +9

    It could be the 5.1 setting as mentioned.

    However, it sounds like you've plugged your headphones into the wrong jack. Its usually the green jack that you'd plug it in to (assuming its color coded).

    Of course, they also could be programmable, and these settings have changed. If the above suggestions don't help, maybe more information about your graphics card (or motherboard if its built in) and OS (and whatever's relevent to your setup) would help.
  4. EagleEye

    EagleEye Newcomer, in training Topic Starter

    My headphones are usb plug in (ASB AZ-1 7.1 surround sound). My graphics card is a 9300 GT nvidia. I am running Windows 7. Not sure about my motherboard though.
  5. nismo91

    nismo91 TechSpot Guru Posts: 1,000   +11

    you can try go to start > control panel > sound

    then select your headphone, in the left bottom click 'configure'. if you're running 7.1 setting then choose 7.1 and click on all the speakers to check if your headphone is working right.
  6. EagleEye

    EagleEye Newcomer, in training Topic Starter

    did that still not working right lol I know wierd.
  7. EagleEye

    EagleEye Newcomer, in training Topic Starter

    Should I do a system restore?
  8. nismo91

    nismo91 TechSpot Guru Posts: 1,000   +11

    i think your headphone is the culprit. not your pc. you should try configuring it to stereo instead. its not a proper 7.1 headphone.

    edit: additional note:

    if you installed the software for your headphone, try to re-adjust the system, if it fails, then uninstall and reinstall the headphone drivers.
  9. EagleEye

    EagleEye Newcomer, in training Topic Starter

    Would updated drivers fix this problem?
  10. EpicPie

    EpicPie Newcomer, in training Posts: 55

    No, if you don't actually have a 7.1 speaker/headphone setup keep it at stereo otherwise your sound output is going to be very dim.
  11. EagleEye

    EagleEye Newcomer, in training Topic Starter

    What does it mean when a device or resource (DNS server) is not responding. What should I do?
     
  12. ultragrey

    ultragrey Newcomer, in training Posts: 69

    @eagleeye.... that can be either hardware or software problem. If reinstalling does not help the situation then it must be hardware.
    [​IMG]
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