Hi, Can any one help please? i have a fujitsu siemens amilo pro v1000 laptop, with windows xp home edition on it. i have "norton anti virus" installed. when i switched on, the usual windows screen appears, then i get a quick one second screen flash up saying " a problem has been detected and windows has been shut down to protect your computer".....etc, etc". Then a screen comes up with different options like..."safe mode" etc, which i've pressed & nothing happens. Then it goes back to the start, with the windows screen coming back on again. This just repeats itself again. Have I picked up a virus somehow? What should I do? Do I run my recovery cd? If I do that, will it delete al my files etc? thanks.