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Help analyzing BSOD dump

By sethmac
May 24, 2010
  1. Can anyone point me in the right direction on fixing my BSOD? Here is what the dump says:


    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 40000080, {87128130, 86acf058, 80550da4, 1}

    Unable to load image \SystemRoot\system32\DRIVERS\RTL8180.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTL8180.SYS
    *** ERROR: Module load completed but symbols could not be loaded for RTL8180.SYS
    Probably caused by : RTL8180.SYS ( RTL8180+6542 )

    Followup: MachineOwner
    ---------

    kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BUGCODE_ID_DRIVER (40000080)
    This is the NDIS Driver Bugcheck for Windows 2000 and Windows XP.
    For Windows Server 2003 and later, see 0x7C, BUGCODE_NDIS_DRIVER.
    DESCRIPTION
    The meaning of the bug check parameters cannot be determined by examining the
    parameters alone. You must also examine the text of a DbgPrint message.
    For details, see either the debugger documentation or the DDK documentation.
    Arguments:
    Arg1: 87128130
    Arg2: 86acf058
    Arg3: 80550da4
    Arg4: 00000001

    Debugging Details:
    ------------------


    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x40000080

    LAST_CONTROL_TRANSFER: from f75b7821 to 80533826

    STACK_TEXT:
    80550c24 f75b7821 40000080 87128130 86acf058 nt!KeBugCheckEx+0x1b
    80550c84 f6b30542 87128130 80550da4 00000001 NDIS!ethFilterDprIndicateReceivePacket+0x5fe
    WARNING: Stack unwind information not available. Following frames may be wrong.
    80550ef8 f6b2ba91 86b2c000 87128130 86b2ca5c RTL8180+0x6542
    80550f14 f75ace99 00000001 80559c20 805599c0 RTL8180+0x1a91
    80550f2c 804dbbd4 86b2ca70 86b2ca5c 00000000 NDIS!ndisMDpcX+0x21
    80550f40 805599c0 ffdffc50 00000000 00000000 nt!KiRetireDpcList+0x46
    80550f50 804dbb4d 00000000 0000000e 00000000 nt!KiIdleThread0
    80550f54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x26


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    RTL8180+6542
    f6b30542 ?? ???

    SYMBOL_STACK_INDEX: 2

    SYMBOL_NAME: RTL8180+6542

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: RTL8180

    IMAGE_NAME: RTL8180.SYS

    DEBUG_FLR_IMAGE_TIMESTAMP: 4059331b

    FAILURE_BUCKET_ID: 0x40000080_RTL8180+6542

    BUCKET_ID: 0x40000080_RTL8180+6542

    Followup: MachineOwner
    ---------
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    That error, RTL8180.SYS ( RTL8180+6542 ), is usually repaired by removing and re-installing your modem and ethernet... Look in your device manager (Start->Control Panel->System->Hardware->Device manager and examine the list for red, yellow, and black flags.
    Disable or remove the device that is flagged, and reinstall.
    Result? Happy camper
     
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