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Help BSOD

By mousey69
Mar 21, 2010
Topic Status:
Not open for further replies.
  1. Hi everyone hope you guys can help. i have brought my new system in december, but lately it has been restarting i have turned off automatically restart and i have been getting bsod which i have attached. the thing is i have been getting diffrent bug check codes etc:-

    0x00000024(0x00000000001904fb, 0xfffff880031bd708, 0xfffff880031bcf60, 0xfffff800165f70f3)

    0x000000c2 (0x0000000000000007, 0x0000000000001097, 0x0000000005110103, 0xfffff8a018104d40).

    0x00000116 (0xfffffa80062c54e0, 0xfffff88010171a20, 0x0000000000000000, 0x0000000000000002)

    0x0000007e (0xffffffffc0000005, 0xfffff880082cfa03, 0xfffff88002fd9538, 0xfffff88002fd8d90).

    0x0000010d (0x0000000000000005, 0x0000000000000000, 0x0000000000001203, 0xfffffa80046cc3a0)

    This is my system Spec.
    OS System Windows 7 Home Premium 64-Bit
    Power Supply Corsair CX 400W ATX Silent Power Supply
    Motherboard Asus M2N68-AM SE2 GeForce 7025 (Socket AM2+) PCI-Express DDR2 Motherboard
    Processor AMD Athlon II X2 Dual Core 245 2.90GHz
    Memory Kingston HyperX 4GB (2x2GB) DDR2 6400C4 800MHz Dual Channel
    Hard Drive Seagate Barracuda 7200.12 500GB SATA-II 16MB Cache - OEM
    Case Coolermaster Elite 335 Case - Black
    Optical Drive LG GH22NS40 22x DVD±RW SATA Dual Layer ReWriter
    Graphics Card Palit GeForce GTS 250 1024MB GDDR3 PCI-Express Graphics Card
    Sound Card High Definition 7.1 OnBoard Sound Card
    Processor Cooler AMD Black Edition Approved CPU Cooler

    I was told by the company i brought it off to do Bios update, HD Tune and memtest86, which i have done and didnt get errors, but still getting bsod, i have also updated all my drivers. i have also check the event log and it says the errors are source kernel power event ID 41 Catogery 63

    Can any one suggest anything for a newbie please.
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    Your error is 0x24: NTFS_FILE_SYSTEM
    A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software.

    Unfortunantly it only cited an OS driver and OS drivers are usually too general to be of much help. Please attach the other minidumps in one Zip file in your reply.

    *** How many Passes did you run Memtest?
     
  3. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    Plz Help BSOD

    It passed 3 times with memtest86, i havent got no more memory dumps at moment as windows was overwriting them but when i get a bsod i will zip them to here. Its just werid there bsod because it only happens every now and again and it happens when computer is in idle. I have made sure the computer is not set to hibenation mode. So i dont no what do next.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    Memtest needs to run a minimum of 7 Passes - and the more the better.

    Attach the minidumps for these:

    0x000000c2

    0x00000116

    0x0000007e

    0x0000010d
     
  5. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    Plz Help BSOD

    I carnt give you the other memory dumps because they have been overwriting as windows 7 was set up like that, i have unchecked the box now so if i get anymore i can attach them. I will do a memtest today for 7 passes, should i do it with both ram in of should i try it with one on its own first.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,871   +165

    Did you test the hard drive for errors using CHKDSK (Check Disk) set to run at startup?
     
  7. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    Run 7 Passes with both in but if you can do more so much ther better. If you receive erros then run each one individially.
     
  8. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    i have done CHKDSK but it found no errors, i will do a memtest and let you know how it goes, thank you
     
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,871   +165

    It's also possible that you may have to change the memory voltages up or down a notch or two to affect the BSODs
     
  10. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    I have ran memest guys for 8 passes and it came back with no errors.
     
  11. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    Go with Tmagic650's suggestion and look at the voltage setting of your memory in the BIOS. Is it set according to the manufacture's specs?

    Also, run a harddrive diagnostics. Find the make of your harddrive, go to the manufacture's website and download their free HD diagnostic utility and run the tests.
     
     
  12. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    ok will do thanks
     
  13. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    I have looked at my ram on bios and it says 1.888v ive looked at ram on internet and it says 1.95v, does this mean anything.
     
  14. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    Yes, as Tmagic650 points out you may have to adjust. Set your voltage to 1.95 as per the manufacture's specs.
     
  15. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    how do i do this, im bit worried about messing because i dont want it to fully knacker it up as it is still under warrenty, but the company not really helping.
     
  16. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    It isn't hard to do but if one doesn't have experience it certainly appears to be a task best left to tothers. Do you have any friends or asscociates that have tech know-how?

    If so, ask them to access your BIOS and to set your memory voltage to 1.95.
     
  17. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    Is there anything else i can try, or any other reason it could be restarting, like it only restart when im not at the computer and it never happens when starting the computer. there one other thing the PSU is 400w i check online and the graphic card which came with the computer need 450w min. can overclockers sell you a full system with a psu which in't powerfull enough?
     
  18. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    Give us your full system specs which will include the following:

    Make and model of your motherboard
    Amount and type of RAM installed
    Video card with full specs
    Sound
    Make of your psu
    DVD/CD drives and anything else

    Include OS and security software being run + age of system

    * The RAM needs to be set to 1.95v.
     
  19. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    This is my system Spec.
    OS System Windows 7 Home Premium 64-Bit
    Power Supply Corsair CX 400W ATX Silent Power Supply
    Motherboard Asus M2N68-AM SE2 GeForce 7025 (Socket AM2+) PCI-Express DDR2 Motherboard
    Processor AMD Athlon II X2 Dual Core 245 2.90GHz
    Memory Kingston HyperX 4GB (2x2GB) DDR2 6400C4 800MHz Dual Channel
    Hard Drive Seagate Barracuda 7200.12 500GB SATA-II 16MB Cache - OEM
    Case Coolermaster Elite 335 Case - Black
    Optical Drive LG GH22NS40 22x DVD±RW SATA Dual Layer ReWriter
    Graphics Card Palit GeForce GTS 250 1024MB GDDR3 PCI-Express Graphics Card
    Sound Card High Definition 7.1 OnBoard Sound Card
    Processor Cooler AMD Black Edition Approved CPU Cooler

    I use avast 5 for virsus software and comodo for firewall, age of is about 4 months.
     
  20. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    First, very nice system there and excellent choices on not only hardware but the security software and the fact that your OS is 7 64-bit.

    Corsair makes excellent power supplies and the one you have has high ratings but according to your video card it isn't supplying enough so I would definitely consider something considerally more powerful at no less than 550W.

    Check out this deal: http://www.newegg.com/Product/Product.aspx?Item=N82E16817371015
     
  21. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    thanks i love this system, but why would overclockers sell me this system if power supply isn't good enough
     
  22. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,871   +165

    They sell what they get the best price break on, and like most businesses, they maximize profits not quality... Route44 link is good. I'd go with at least 750 watts:
    Corsair 750
     
  23. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    Thanks Tmagic650 if i formatted my computer could that fix the BSOD. because i installed drivers for the PS3 camera and i also installed drivers for the PS3 controller and could these give me a BSOD and could installing a game.If i dont get a higher power supply could this mess my computer up.
     
  24. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,871   +165

    You need to raise the memory voltage to eliminate the BSOD. A format won't help at all. A higher wattage power supply would make your system more stable, not counting the BSOD. Raising the memory voltage is simple. Get into the bios, set the memory settings to manual, locate and select the memory voltage settings and raise the value a step at a time until you reach the 1.95v setting. My memory runs at 1.88v. Save the bios settings and exit the bios. The BSOD should not reappear. You are running an ASUS motherboard. These boards are very sensitive to memory setups. I won't touch Asus with a 10 foot pole. I'm an ABIT man
     
  25. mousey69

    mousey69 TS Rookie Topic Starter Posts: 26

    This wont knacker my computer will it.
     
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