Hi, can anyone explain to me what I need to do with this error? Here's the story... I had Sims 2 installed on my computer (HP laptop running Windows XP) and it was all fine, then I tried to install the expansion packs for it just recently and they would install for a little bit, then this blue screen would come up and my computer would restart. When Windows loaded, there would be that "Send error report to Microsoft" thing. I didn't know what the problem was so I just kept trying to install. Finally one of the expansion packs installed but when I tried to run it my computer said that Sims 2 wasn't installed properly. So I uninstalled Sims 2 and now I can't install any Sims product on my computer. The blue screen keeps coming up and restarting my computer during installation. I defraged my computer but the error still comes up. Here's the error message: "A problem has been detected and windows has been shut down to prevent damage to your computer DRIVER_IRQL_NOT_LESS_OR_EQUAL blah blah blah Technical Information STOP 0x000000D1 (0xe48a6924, 0x000000FF, 0x00000000, 0x84d98755) something about dumping of physical memory" So does anyone know what I can do? The error only happens when trying to install The Sims, the computer runs perfect for everything else. Thanks for any help!!