Help fix my laptop, extremely slow

By gbc1989
Jan 9, 2009
  1. Although I've updated my memory from 1 to 2 gigs, cleared out a lot of unnecessary programs, my laptop, DELL e1405 has been running slower and slower in terms of reboot times and general opening and loading programs.

    here are the logs.
  2. gbc1989

    gbc1989 TS Rookie Topic Starter Posts: 21

  3. gbc1989

    gbc1989 TS Rookie Topic Starter Posts: 21

    someone please help!
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Sorry about the delay! There are more infected systems than helpers. I'm checking your logs now. Will post back shortly.
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    The reason the system is slow is because so many programs and processes are loading at Startup.
    The following programs were running when you scan with HijackThis. None of them need to start on boot and if they did, they are running in the background using the RAM:
    I have given you a short description of each program. You should be able to find most on the Startup Menu using msconfig and UNCHECK from there:
    Start> Run> type in 'msconfig' without the quotes> enter> Selective Startup> Startup tab> UNCHECK the process for each program> Apply> OK.

    NOTE: when you change the Startup menu and reboot, you will get a nag message that you can ignore and close after checking 'don't show this message again.' Stay in Selective Startup.

    If, when you reboot, any of the program reappear, do this:
    Right click on Start> Explore> Programs> Find each program and click to Open> find the setting for Startup and uncheck.

    Please re-open HiJackThis and scan.*Check* the boxes next to all the entries listed below. (again I have given you some info about the entries. They are legitimate, but not correct as shown)
    Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis and reboot.

    When the above has been completed, see if the speed has increased. To gain more:
    Start> Run> msconfig> enter> Selective Startup> Startup tab> UNCHECK everything EXCEPT:
    AVG processes
    ZoneAlarm (zlclient.exe & vsmon.exe)
    SynTPEnh.exe (touchpad for the laptop)
    This will be basically all the 04 entries in HijackThis except those above.

    Apply> OK> Reboot> Check and close nag message.

    Question: you have 4 different connections listed:
    These are acceptable if the URL is your homepage, search engine or ISP. If it is not, it should be removed.

    Let me know if you notice a difference.

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