Right help me please......So my PC is reasonably up to date etc, run various things Secunia etc as well as scans backups etc etc….But I have a PC arriving tomorrow needing rather a lot of work. My step dads PC )and family PC) he’s been getting various warnings and its been getting slower for weeks. Last time he visited he says he’d had a phone call from Microsoft asking him to check issues with his PC and it found problems. I explained this was an absolute scam, but he’s getting on and next time I saw him he said he’d had the call again but refused to pay the money they asked (he was pleased with this). He had however allowed them to take over the PC. I have the laptop from around 10Am to 7PM tomorrow (UK time sorry not sure where the forum is based…)…..I won’t have access to it for some time after that. I have had a quick look at the sticky and will run through the items on it…but what else. In the timescales I have what are the safe options… I’m know IT guru but I do understand the basics, registry, on line hygiene, installing software accounts etc manual reg edits where required, Dll replacement you get the idea…. Help please, really concerned if I don’t fix this they will be open to fraud and the slower the PC runs…apparently the more likely they are to listen to these now quite frequent calls…..