You didn`t attach an AVG Antispyware log. Please do so in your next reply.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
osCheck.exe
cake 2.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O4 - HKLM\..\Run: [close surf mail dupe] C:\Documents and Settings\All Users\Application Data\Tick Find Close Surf\Extra Shim.exe
O4 - HKCU\..\Run: [copycoal] C:\DOCUME~1\E8948~1.JOH\APPLIC~1\COOLPH~1\cake 2.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) -
http://inst.c-wss.com/n033p/EN/install/gtdownlr.cab
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\DOCUME~1\E8948~1.JOH\APPLIC~1\
COOLPH~1<Delete the entire folder.
C:\Documents and Settings\All Users\Application Data\
Tick Find Close Surf<Delete the entire folder.
Reboot into normal mode and rehide your protected OS files.
Post a fresh HJT log as well as an AVG Antispyware log.
Regards Howard
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