Inactive Help me please

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The past month my computer booted up one day and the only thing that opened was nvidia geforce experience and it updated steam then 10 minutes later all my startup programs loaded. The week after that it booted perfectly everytime everything loaded fine. Now everytime I boot it just loads those two things and wallpaper engine will run. Then a couple minutes later all my programs will load. Most of the time a notification pops up that says windows defender is turned off along with malwarebytes. Everything seems to go fine after that. My computer also will not restart or shutdown when it is not loaded the programs. In task manager there is multiple com surogates and when I scroll over 2 of them disappear just leaving one. Please help me...
 
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Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
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Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
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