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Help with BSOD on Toshiba Laptop (XP minidumps)

By Gabbon
Jun 1, 2010
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  1. Hi,
    I'm wondering if anyone can help me out. I've been having BSOD's on my laptop for the last few months, usually after a resume from sleep. memtest tests out OK, drivers are updated, and no new software has been installed.
    I'm still guessing it may be the RAM, but it would be good to get some guidance from someone who can read the mindumps.
    Any help would be much appreciated,
    Thanks.
     

    Attached Files:

  2. webscaper

    webscaper TS Rookie Posts: 51

    First thing to do is uninstall zonealarm using the removal tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe. It is cited in at least two of the dumps as the faulting driver.

    Next ,if still having problems, update your network drivers from the manufacturer's website. NDIS.SYS (Windows network driver interface) is sited in one of the dumps. Do not rely on windows in device manager to find the updates. Go to the manufacturer.

    Post your system specs.
     
  3. Gabbon

    Gabbon TS Rookie Topic Starter Posts: 23

    Cool, thanks. Hmm, interesting--I wasn't expecting that.

    I'm using XP sp3 on a Toshiba Satelite A65-S1067, 768MB RAM, PIV, 2.8Ghz
     
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