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Help with CiD pop ups please

By FlawlessAJ
Mar 18, 2008
  1. hi im very new to this website and im not the best with pc's so please be patient

    but my cmputer keeps coming up with cid pop ups can any way help me remove them

    i will post and further infomation if needed

    thanks

    AJ
     
  2. kritius

    kritius TS Guru Posts: 2,084

    Hi FlawlessAJ, :wave:

    I need you to follow all the steps HERE and then post back with the three requested logs as attachments
    • AVG antispyware
    • ComboFix
    • Hijackthis (step 15)

    Dont forget to make sure that AVG is set to quarantine the results, that HJT is the last step and to let us know the results of the antirootkit scan.

    But first, try this,

    1)Uninstall any of the following program(s) using Add/Remove Programs if they are present. To do this, go to Start > Settings > Control Panel and

    double-click on Add/Remove Programs. From within Add/Remove Programs

    highlight each one and select Remove.

    Netpumper
    BitRoll
    Browser Enhancer
    CiD Help
    CiD Manager
    Download Plugin for Internet Explorer
    Lop.com
    LOP SEARCH
    Messenger Plus
    Ultimate Browser Enhance
    Window Search
    Window Searching
    Zone Media


    2)Setup" is now displayed. Click on the Uninstall button. Note: options

    displayed on the first screen are not related to the sponsor program.

    3)The sponsor screen is now displayed (if you don't see it, search for it

    in your Task Bar). To prove that someone is currently reading the screen,

    you have to type the code that is displayed
    . Once you enter the code,

    press Uninstall.

    4)If you entered the code properly, the program will ask you to confirm that

    you want to uninstall. You must answer "Yes" to this question,

    else, you won't have another chance of uninstalling.


    5)Reboot your computer

    Good luck and welcome to techspot.

    This thread is for the use of FlawlessAJ only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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