Help with command service and outer info removal

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Looking better. It appears you picked up clickspring/purityscan infection

Malwarebytes' Anti-Malware

  • click on the update tab -> search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Afterwards lets try Kaspersky again and see how it looks
 
Actually the only thing kaspersky found was in your old restore points and a false positive on one of the tools.

Still quite a bit of clutter on there it appears, but we have removed a few MB of text off the logs.

Crap Cleaner
  • Download from HERE
  • Close all browsers.
  • Run the programme and make sure all the boxes are ticked under the Windows and Applications tabs, Also check All Advanced tabs(except for the Old prefetch Data option, this should be unticked)
  • Click the run cleaner button. Do this several times



Uninstall Combofix
* Click START then RUN
* Now type Combofix /u in the runbox
* Make sure there's a space between Combofix and /u
* Then hit Enter.

* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.

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Cleanup using OTMoveit2 by OldTimer
Now we can clear out the rest of the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if launched accidentally.

Download OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop.

1. Double click OTMoveIt2.exe to launch it.
If using Vista Right-Click OTMoveIt and choose Run As Administrator
2. Click on the CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)

* When finished exit out of OTMoveIt2

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I recommend you keep
1 anti virus program
1 firewall
Combo of Anti-Spyware (Spybot S&D and MBAM, or your choice)

For Spybot you can download the latest version from HERE.

keep them updated.

You can also turn on tea timer in Spybot:
  • Click on Mode at the top and make sure that Advanced is checked
  • Expand the Tools tab in the left pane
  • Single click on the Resident Icon also in the left pane
  • check Resident "TeaTimer" (Protection of over-all system settings) Active
  • Close spybot

Also under Tools you can double-click System Startup in the right pane and disable programs from running at startup. This will free up system resources. For example if you don't use MSN Messenger everytime you run your computer you can disable it, then when you want to use it you can launch it through Start -> all programs, or make a shortcut on the desktop for it. That way it doesn't use resources when you aren't using it. Don't disable any entries in green though.

And just to be sure
Set correct settings for files
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
  • If unchecked please check Hide protected operating system files (Recommended)
  • If necessary check "Display content of system folders"
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK

clear system restore points

  • This is a good time to clear your existing system restore points and establish a new clean restore point:
    • Go to Start > All Programs > Accessories > System Tools > System Restore
    • Select Create a restore point, and Ok it.
    • Next, go to Start > Run and type in cleanmgr
    • Select the More options tab
    • Choose the option to clean up system restore and OK it.
    This will remove all restore points except the new one you just created.
 
Thank you Blind Dragon for all your help. This wasn't something that I could've ever managed on my own. The computer is working better than it has in a long, long time.

My thanks go to Kritius and Jobeard too!
 
Glad everything is working good for you. Make sure to run ATF cleaner or CCleaner on a regular basis to prevent the build up of temporary files.

And if you have any more problems you know where to find us

Regards,

BD
 
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