TechSpot

Help with constant crashes/Restarts

By seanmx
Jun 14, 2009
  1. Hi there,

    I'm a real tech newb, so sorry if I don't understand what is actually going on. But here is my problem. I have a Lenovo T61p and a few months ago it started acting weird by starting up then suddenly powering off and restarting. It will do this like 4 times before working properly which is very frustrating. Initially I thought it was a baterry problem because it would only hold a charge for like 20 mins then die. I got a new battery and it works fine, but the crashing problem still remains.

    I got this message:
    BCCode : 100000ea BCP1 : 89273020 BCP2 : 89235998 BCP3 : B05FDCBC
    BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    C:\DOCUME~1\100311~1\LOCALS~1\Temp\WERb9b7.dir00\Mini061409-01.dmp
    C:\DOCUME~1\100311~1\LOCALS~1\Temp\WERb9b7.dir00\sysdata.xml

    C:\DOCUME~1\100311~1\LOCALS~1\Temp\WERc699.dir00\Mini061409-02.dmp
    C:\DOCUME~1\100311~1\LOCALS~1\Temp\WERc699.dir00\sysdata.xml

    and I attached my minidump files . If any could help me out that would be fantastic! thanks in advance.

    Sean
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    The one driver cited is ele5132.sys and this is a NIC driver. Is your system a Dell? Many people have had issues with this driver and Dell computers.

    The other two dumps pointed to the Nvidia display driver nv4_disp.dll Try updating your video drivers.
     
  3. seanmx

    seanmx TS Rookie Topic Starter

    Hi Route

    Hey Route 44, thanks for your reply. My laptop is a lenovo (IBM) T61p .

    How exactly do I update my video driver

    and

    how would I fix the ele5132.sys , NIC driver problem?

    thanks a lot !
     
  4. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Isn't it still under warranty? I would send it in to Lenovo EZServe for repair... It will be back within five business days.
     
  5. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    DUH! - Me! You did say it was a Lenovo in your first post. :eek: Anyway, what raybay said is your best recourse.

    If it isn't under warrenty then go their website, find your particular model and see what updates they have.
     
  6. raybay

    raybay TS Evangelist Posts: 10,716   +6

    All drivers are available on the Lenovo.com web site, by type number... They have a matrix there that has each drive, and a how to do it file for each.... for the T61P there are 55 drivers, but of course they do not all fit all T61p laptops... There are instructions with each driver... and the date the driver was issued.
    It is a good thing to know, and use.
     
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