Solved Help with Malware removal (Followed 6 steps)

indierinrin · Jun 15, 2011

1. OTL Fix Log
All processes killed
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2524423669-13035828-1011310499-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
C:\Users\Corinne\Documents\~WRL0001.tmp deleted successfully.
C:\Users\Corinne\Documents\~WRL0003.tmp deleted successfully.
C:\Users\Corinne\Desktop\~WRL0005.tmp deleted successfully.
ADS C:\ProgramData\Temp:B88E99C8 deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes

User: All Users

User: Corinne
->Temp folder emptied: 385206266 bytes
->Temporary Internet Files folder emptied: 55168492 bytes
->Java cache emptied: 7172449 bytes
->FireFox cache emptied: 50054086 bytes
->Flash cache emptied: 298465 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 29788 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
RecycleBin emptied: 160710 bytes

Total Files Cleaned = 475.00 mb

[EMPTYFLASH]

User: Administrator

User: All Users

User: Corinne
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.24.0 log created on 06152011_220918

Files\Folders moved on Reboot...
C:\Users\Corinne\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

2. Security Check Log
Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.3.181.14
Adobe Reader X (10.0.1)
Mozilla Firefox (3.6.17)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Common Files BitDefender BitDefender Update Service livesrv.exe
BitDefender BitDefender 2010 vsserv.exe
BitDefender BitDefender 2010 bdagent.exe
BitDefender BitDefender 2010 seccenter.exe
``````````End of Log````````````

Will post rest soon....

Broni · Jun 15, 2011

Very well....

indierinrin · Jun 16, 2011

Broni,

I ran both the Cleaner and Scanner and they produced no logs. Does this mean it is clean?

Broni · Jun 16, 2011

Talking about Eset scan?

indierinrin · Jun 16, 2011

Both ESET and TFC are complete

Broni · Jun 16, 2011

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

indierinrin · Jun 17, 2011

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes

User: All Users

User: Corinne
->Temp folder emptied: 36585005 bytes
->Temporary Internet Files folder emptied: 505896 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 60348175 bytes
->Flash cache emptied: 2042 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 4386149 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 97.00 mb

[EMPTYFLASH]

User: Administrator

User: All Users

User: Corinne
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.24.0 log created on 06172011_083551

Files\Folders moved on Reboot...
C:\Users\Corinne\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...
----

working on #2

Broni · Jun 17, 2011

OK.............

indierinrin · Jun 22, 2011

thanks so much for your help, Broni!!! I will make sure to keep my computer clean

Broni · Jun 22, 2011

Way to go!!

Good luck and stay safe

Solved Help with Malware removal (Followed 6 steps)

indierinrin

Posts: 18 +0

Broni

Posts: 56,041 +516

indierinrin

Posts: 18 +0

Broni

Posts: 56,041 +516

indierinrin

Posts: 18 +0

Broni

Posts: 56,041 +516

indierinrin

Posts: 18 +0

Broni

Posts: 56,041 +516

indierinrin

Posts: 18 +0

Broni

Posts: 56,041 +516

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