I've recently just discovered I have the virus win32/heur on my laptop. My avg antivirus picked this up in 7 different locations. Ive tried running other antispywares like malwarebytes anti-malware and it wont open (in safe mode or normal mode). I've tried downloaded kaspersky but it won't install with avg on my computer. Other antispywares and antiviruses will download but stop because they can't connect to the internet. Now when I try to run avg is stops in the middle and says the program has stopped responding. It shuts down CCleaner when I try to run it. I also can't access my internet anymore unless it's to a useless webpage or a webpage that requires a password. I tried going to microsoft.com and it wouldn't load the webpage and i tried avg.com and it won't load either. I also tried downloading trend micro and it installs but won't connect to the internet to update. I have windows vista on my computer. Any help would be greatly appreciated! Thanks!