TechSpot

Help with TrojanDownloader.XS

By UnfallenRain
Apr 13, 2008
  1. Very new to all of this. My problem is I get this pop up thing.

    I like many other people managed to infect my system with some nasty spyware detailed below are the ones causing problems:

    1)TrojanDownloader.XS.

    It is a White and Blue window that says 'Security system Waring"

    2)
    A red box mentioning something like:

    Alert Details
    File: C:\WINDOWS\wml.exe

    Threat:Abebot

    3) Warning: Your computer may have critical errors in Windows registry and file system!

    and 4) Yellow Triangle with exclamation mark in the bottom right corner where the clock is located. Its constantly prompting me there is spyware infecting my system and is directing me to a website to download some spyware remover.

    Along with many other issues, such as taking me directly to a page for buying spyware removal. I have tried several things such as ad-ware and no such luck.

    If some could please help me fix this problem i would greatly appreciate it.

    I am running on Windows Vista Home Premium
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    There are a huge number of threads on this same issue, that have been resolved, by running certain tools.
    You can find some of the recent threads, lower down on this exact page

    Usually you will see mention of attaching a HijackThis log, I would say presently ignore this and just run through all the tools. (without attachments)

    Until otherwise told to post one from another support member here.
     
  3. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Malwarebytes' Anti-Malware

    • Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please copy and paste the log into your next reply
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt



    Combofix
    • Download Combofix to your desktop.
    • Double click combofix.exe & follow the prompts.
    • A window will open with a warning.
    • When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log.
    Caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Combofix is a very powerful tool so please do NOT do anything without instruction

    Combofix will automatically save the log file to C:\combofix.txt



    Highjackthis Instructions
    • Make sure you have the LATEST version of HJT (currently v2.0.0.2) it can be downloaded from HERE
    • Run the HijackThis Installer and it will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe. Please don't change the directory.
    • After installing, the program launches automatically, select Scan now and save a log
    • After the scan is complete please attach your log onto the forums using the paper clip icon above your reply.
     
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