Help with virus 8 step complete

By bassing41
Apr 15, 2009
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  1. I am new to your site and pretty new on computers.I have done the 8 step program. computer has been freezing and shutting down, disk drive won't work. I am attatching my logs. I would appreciate any help.

    Attached Files:

  2. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,550   +18

    Your logs show that you do have some infestations.
    One of the experienced helpers will be along to help you with the removal process.
    Good Luck!
  3. bassing41

    bassing41 Newcomer, in training Topic Starter

    help with virus 8 step program done

    Thank you for looking, I appreciate any help I can get.
  4. touch

    touch Newcomer, in training Posts: 978

    Please update malwarebyte, run a complete scan, have it to fix what it find.

    Attach that log in next reply
  5. bassing41

    bassing41 Newcomer, in training Topic Starter

    I will do that as soon as I get back where the computer is, I had to travel home
    thank you
  6. touch

    touch Newcomer, in training Posts: 978

    Ok. I´ll be here when you are home
  7. bassing41

    bassing41 Newcomer, in training Topic Starter

    I finally made it back and reran malwarebyte and attached the log
  8. touch

    touch Newcomer, in training Posts: 978

    It is clean. How are things running now ?
  9. bassing41

    bassing41 Newcomer, in training Topic Starter

    It seems to be a lot better, haven't worked on it much. will let you know if I have any more problems
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