Help with WD external drive

By zag1402
Mar 27, 2011
Post New Reply
  1. hi all
    ok so basically i have a wd external drive it was unpluged by mistake
    now it will not opperate on the pc it was on but if i plug it in to the laptop it works ok ???
    what can i do to fix this
  2. zag1402

    zag1402 Newcomer, in training Topic Starter Posts: 56

    Still trying to get this sorted, does anyone have any ideas/thoughts on how to be able to get things up and working right again???
  3. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,281   +153

  4. zag1402

    zag1402 Newcomer, in training Topic Starter Posts: 56

    thanks for your replt, just checked on device manager WDsmartware comes up, and then displays *the application has encountered an unexpected error*, but when I plug it into the laptop it comes up okay.
  5. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,281   +153

    Here's a few thoughts and related links i found

    1. Uninstall old USB storage drivers (per link in my last post)

    2. Uninstall WDSmartware from your machine see HERE . (that App error message probably means the current install is corrupt)

    3. There's also a new firmware version for the WD drive HERE (just released 3/2011)

    Also take a look HERE about reinstalling (if you really want WDSmartware or if you want it. I don't know anything about it, myself)


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.