Hijackthis log

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Hi Littlemissnaomi,

Welcome to Techspot!

My name is Blind Dragon and I will be helping you with your Malware problem. During the course of our interactions please be sure to follow all instructions carefully, and ask questions if you are unsure of how to proceed at any point.

What problems are you having, there are some very minor issues here.


Update your Java Runtime Environment
  • First try going to Start -> Control Panel -> double click Java
  • Select the Update Tab at the top of the Java console
  • Click the Check for Updates button at the bottom
  • If it finds the newer version (Java 6 Update 5) Follow the on screen instructions
  • After it installs the newest version Go back to Control Panel -> Add/remove programs
  • Uninstall any older versions of Java



You aren't running Firewall Software. Please download and install one of these first!

Use a Firewall - It is very important that you use a Firewall on your computer. If you use the Windows Firewall you might think that's enough but it only controls inbound traffic. Simply using a Firewall in its default configuration can lower your risk greatly. Here are some firewalls which are free for personal use and most commonly used:
Comodo
Kerio
Online Armor
Zonealarm




Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components :
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.

    How to prevent it from being recreated every time you run the AOL software:
    • Open AOL
    • Go to Help on the toolbar
    • Select About AOL
    • Hit Ctrl D and a secret panel can be accessed which will allow you to disable all desktop and IM features associated with Viewpoint.



You may want to copy and paste this portion into notepad then save to your desktop.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Ask Toolbar BHO - {F4D76F01-7896-458a-890F-E1F05C46069F} - (no file)
O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WeatherBug\Weather.exe (HKCU)

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

AWS
Weatherbug


Please note any other programs that you don't recognize in that list in your next response.

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

C:\PROGRAM FILES\AWS

Go to Start - Run - type regedit

Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\

in the right pane delete: Daily Weather Forecast if there.

After that, Reboot, and attach a new HijackThis log here in a reply
 
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