By mouthy.matt
Jun 13, 2006

  1. :giddy:hi can anybody help me with this log file:giddy:?:giddy: help would be highly appreciated...:giddy:
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Boot into safe mode. See how HERE.

    Turn off system restore.(XP/ME only) See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).


    Close task manager.

    Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    O2 - BHO: (no name) - {8036D4D7-AAD3-4793-AB49-329E437155A8} - (no file)

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

    O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm

    Fix all 016-DPF entries.

    O17 - HKLM\System\CCS\Services\Tcpip\..\{CC6859E6-6F7B-43DE-BCE0-C83CA898C014}: NameServer =<Only fix this, if it doesn`t belong to your ISP.

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).


    Reboot into normal mode and turn system restore back on.

    Post a fresh HJT log as an attachment. See HERE.

    Regards Howard :wave: :wave:
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