TechSpot

hjt log help please

By bjpell
Aug 5, 2006
  1. I uninstalled norton 2005 and going by what my buddy tells me it did not delete the virus files. I installed McAfee and it found some 16 problems but could not fix them all. I have a ismon.exe issue I found in the task manager running, toolbar888, a backdoor-cvt trojan,winwim32.dll said somthing was wrong etc. I tried to run the stuff listed above but had many issues. The smitfraudfix look2me destroyer froze. The program your supposed to run in safemode does not show up on the desktop? how do I run that when I cant find it? I must be doing somthing wrong. Housecall found some problems but then displayed them off the side of the window so I am not able to check the fix box. The others it said had to be removed another way, then ie froze and shut down on me.... Any help on how to do this would be appreciated. Here is the hjt log.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your system is badly infected. We need to take a step by step approach.

    Go and run the SmitFraudfix again, follow the instructions exactly.

    Don`t run the copy you have, redownload it from HERE.

    Then, follow these instructions.

    Download Brute Force Uninstaller http://www.merijn.org/files/bfu.zip and unzip it to it’s own folder (c:\BFU).

    Right click on this link http://metallica.geekstogo.com/EGDACCESS.bfu and choose 'Save As' (or 'Save Target As) in order to download EGDACCESS Remover. Save it in the folder you made earlier (c:\BFU).

    Start the Brute Force Uninstaller by double clicking BFU.exe

    In the scriptline to execute copy and paste c:\bfu\EGDACCESS.bfu
    Press execute and let it do its job.

    Wait for the complete script execution box to popup and press OK.
    Press exit to terminate the BFU program.

    Once that's done, post a fresh HijackThis log.

    Regards Howard :wave: :wave:
     
  3. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    when I reboot into safe mode the smitfraudfix program file on my desktop is gone. How do I re open the program??? Where is it? I extract it to the desktop and run it there but then its gone in safe mode???
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    First, when you boot into safe mode, make sure you log in under your normal user name and not the administrator account. If that doesn`t help, download the Smitfraudfix to your documents, instead of the desktop.

    Regards Howard :)
     
  5. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    Thanks

    Ahhh, that was it howard!! I was using the admin account. Thank you for your help so far!!!!!! I'm working on getting this laptop of my wifes going again for her. Thanks!!!! I'll repost my results or questions as I go.

    -=ben
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    No problem mate.

    Just be sure to follow the instructions carefully.

    Post a fresh HJT log from normal mode when done.

    Regards Howard :)
     
  7. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    New HJT Log

    New HJT log

    I see that there are still some problems such as the spyware Yazzleactivex control. What is the next step for me to take here? Should I try to run my McAfee again or Ad Aware? I appreciate your help!!!!
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You log is looking much better. However, we still have some nasties to get rid of.

    Download the Pocket killbox programme from HERE. Extract it but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    rdgUS2404.exe
    dexplore.exe
    8768b197.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

    R3 - Default URLSearchHook is missing

    O4 - HKLM\..\Run: [8768b197.exe] C:\WINDOWS\system32\8768b197.exe

    O4 - HKCU\..\Run: [8768b197.exe] C:\Documents and Settings\hp\Local Settings\Application Data\8768b197.exe

    O4 - HKCU\..\Run: [Sefkli] C:\DOCUME~1\hp\MYDOCU~1\FNTS~1\dexplore.exe

    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)

    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)

    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversFWBIni tialSetup1.0.0.15.cab

    O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123

    O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgUS2404.exe

    O20 - AppInit_DLLs: C:\WINDOWS\system32\smss.dll

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\WINDOWS\system32\8768b197.exe
    C:\Documents and Settings\hp\Local Settings\Application Data\8768b197.exe
    C:\DOCUME~1\hp\MYDOCU~1\FNTS~1\dexplore.exe

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\system32\smss.dll

    Once your system has rebooted, turn system restore back on.

    Post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    New HJT Log

    Here is the New one....
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Just one more nasty to get rid of.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    cool.exe

    Close task manager.

    Locate and delete the following bold files and/or directories(if there).

    C:\WINDOWS\system32\cool.exe

    Reboot into normal mode and turn system restore back on.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  11. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    New HJT lets see how this one is! It is running better now, I'm going to do a virus scan and ad aware scan to see if they catch anything. Should I stop using the firewall from windows and use the mcAfee 2006? I just never installed it thinking that windows was enough with my router.
     
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    Windows firewall is complete crap. McAfee isn`t much better.

    I`d recommend you download the free AVG antivirus programme and either the free Zonealarm or Kerio firewall programmes from HERE, HERE and HERE.

    Diconnect from the net and completely uninstall McAfee. Reboot your system and install whichever firewall you chose, followed by AVG. Reboot your system the required number of times and reconnect to the net. Run the AVG updates.

    Your system will be better protected and may well run faster into the bargain.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  13. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    mcafee is finding viruses:
    1 c:/system32 trojan
    2 temporary internet has a downloader.ab trojan
    3 more temp internet stuff a multidropper.d, qlowzones-15 troja, dialer-269

    What happened? Why is it finding more?
     
  14. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Can you give me the exact filepaths that McAfee is finding? Is it cleaning the files?

    Delete your temporary internet files. Also, download and run the Ccleaner programme from HERE. Infact run the programme two or three times.

    Regards Howard :)
     
  15. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    Here is one of them-

    File: srvuxs[1].exe
    Trojan Name: Generic Downloader.ab
    Cile Path: c:\documents and setings\hp\local settings\temporary internet files\Content.IE5\EOLYSEVI

    This file cannot be cleaned, deleted, or quarantined when I try.
     
  16. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    Heres the last ones that mcafee found...

    c:\documents and settings\hp\mydocuments\f-nts\dexplore.exe
    c:\windows\system32\oins.exe
    c:\windows\system32\winwim32.dll
     
  17. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Try this from safe mode.

    Right click internet explorer and select properties, click the delete cookies button and click ok. Click the delete files button and check the delete offline content and click ok/ok.

    Now Use Killbox to delete any file/s that McAfee finds.

    Run a full virus scan and see what is found.

    When done, reboot into normal mode and post a fresh HJT log.

    Regards Howard :)
     
  18. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    new hjt log

    it seems that when I run mcafee it now finds nothing, but I have that ismon.exe back on my system. I wonder if this all has anything to do wit the new version of the explorer beta that I'm running. Whenever I open the browser eventully a popup gets me.
     
  19. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    I just did a report from smitfix and it found the same problems again...
    1 ishost.exe
    2 ismon.exe
    3 flx?.dll
    4 flx??.dll
    5 flx???.dll

    After cleaning these once before what would cause them to be back on??? My wife must have something installed that is reinstalling this after rebooting everytime???
     
  20. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    This is going from bad to worse. Your HJT log was clean, but now it isn`t. I don`t recommend the use of beta software as it`s unpredictable and there`s no support.

    Do you have a firewall installed? The reason I ask, is I can`t see any evidence of one. If you don`t, you should get one ASAP. Either the free Zonealarm, or the free Kerio firewalls are ver good. You can get them HERE and HERE.

    Download and run These three tools. Follow the instructions for each tool.

    Tool1 Tool2 Tool3.

    Post a fresh HJT log, only after doing the above.

    Regards Howard :)
     
  21. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    new HJT Log

    I really appreciate your help, I hope you know that. Your a true gentleman offering your wisdom to help me fix my wifes laptop for her. I can't thank you enough...

    Allright buddy, here is the new log. If this dosent work I think I'll just backup "my documents" and then put in the system cd from Compaq :-(

    Thanks again.
     
  22. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    No problem mate. Nonetheless, thankyou for your kinds words.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {A4F94C0C-54A7-4DB1-9AF3-B22E63D00311} - C:\WINDOWS\g402453.dll

    O2 - BHO: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)

    O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)

    Click on the fix checked button.

    Close HJT.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the file path you need to enter into killbox.

    C:\WINDOWS\g402453.dll

    Once the system has rebooted, turn system restore back on and post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  23. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    In safe mode I ran ccleaner and did and now I'm running a scan in mcafee. It has found a few problems and I was wondering if I should kilbox anything it finds when I run Killbox on the file you suggested too.

    All are under the c:\documents and settings\hp\localsettings\temp\

    nsac.tmp
    nsb5.tmp
    nsn16.tmp
    nst11.tmp
    nst7.tmp
     
  24. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If McAfee can`t clean the files, then by all means run killbox.

    Regards Howard :)
     
  25. bjpell

    bjpell TS Rookie Topic Starter Posts: 17

    new hjt log

    it will not let me add the atachment.... it says that I have already added the atachment in an earlyer post... Like the first post I added one??
     
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