Here's whats going on. After I'm done using the computer, I close all programs. When I shut it down, it goes to the shut down screen. Then it gets stuck when it says "Windows is shutting down." I wait for it, once I waited almost 5 hours but it's still stuck there. Then I will have to manually press the power button to shut it off.
I'm on Windows XP Home Edition SP3
I'm on Windows XP Home Edition SP3