I know the westell veralink's wireless connection works, because the home desktop is connected, but when I try to connect a laptop, it says "Windows was unable to connect". The Westell is a Versalink 327w DSL modem/wireless/wired router. The laptop is a Acer running windows 7. The laptop itself is probably 3ish years old. I've tried: -Reseting the network as requested when I troubleshoot using the laptop -Manually setting up the network on the laptop -Connecting the laptop and the router directly via a ethernet cable to find the network. I have not been able to locate the Westell's disk, assuming that it came with one. Any suggestions? I'm out of ideas, and I don't have the technical expertise to deal with this.