How do I get rid of the blue screen?

By mariela
Dec 9, 2010
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  1. This just started happening to me about 4 days ago. This what shoes up after I leave the computer for a couple of mintues...

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA80062F7060
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA800A1959C0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

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