How do I get rid of this W32/VB.NQ?

[wallyturcotte]

i had about 100 files or more pop up and say it was infected i think this is the problem but not sure (W32/VB.NQ) i deleted them all but i think there are more.... i hopei didnt delete files that i needed... any info will help thanks.! dont know too much about computers.... so please break it down in easy to understand terms... thanks in advance.

 

[10yrtech]

what antivirus software are u using ?

 

[wallyturcotte]

sympatico security manager......... just started using it pretty sure it slowed my comp down i wasn't using any before this

 

[10yrtech]

i would recommend using nod32; its not free but very good software

 

[wallyturcotte]

do i have to wipe the comp out to get rid of this? and reinstall everything?

 

[wallyturcotte]

i put nod32 on my comp it found 1 virus i think it was the one before i put that on though i put spy doctor on and it found 5 ??? but i couldnt delete then untill i bought the software

 

[Blind Dragon]

Hi wallyturcotte,

Welcome to Techspot!

My name is Blind Dragon and I will be helping you with your Malware problem. During the course of our interactions please be sure to follow all instructions carefully, and ask questions if you are unsure of how to proceed at any point.

Please have a read here-> Is your system infected? Read this before Cleaning or Formatting

If you decide to clean your system please follow these Viruses/Spyware/Malware, preliminary removal instructions and post back in this thread with the requested logs. There should be at least 3.

1)MBAM or SAS log
2)Combofix log
3)Hijackthis log (Step 15)

This thread is for the use of wallyturcotte only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.