Solved How to remove PC Performance and Stability Analysis

bmfisk · Jun 7, 2011

A fake program "PC Performance and Stability Analysis" keeps telling me I have a Hard drive error and has taken over my computer. I cant see my desktop and all my start menu programs seem to be missing. Im running the most current version of Malwarbytes right now. I need help on how to get this off my computer. Please!!

bmfisk · Jun 8, 2011

Malwarebytes log

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6805

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/7/2011 9:04:23 PM
mbam-log-2011-06-07 (21-04-23).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 262805
Time elapsed: 32 minute(s), 1 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
c:\programdata\xbseryrwdjulo.exe (Trojan.FakeMS) -> 4116 -> Unloaded process successfully.
c:\programdata\39837432.exe (Trojan.FakeMS) -> 4812 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\XbseryrwdJUlo (Trojan.FakeMS) -> Value: XbseryrwdJUlo -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\programdata\xbseryrwdjulo.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
c:\programdata\39837432.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
c:\Users\BMF\AppData\Local\Temp\1363E8.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
c:\Users\BMF\AppData\Local\Temp\tmp5FE3.tmp (Trojan.FakeMS) -> Quarantined and deleted successfully.

Please help on what to do next?

Bobbye · Jun 8, 2011

Welcome to TechSpot!

Please complete the additional steps in the Preliminary Virus and Malware Removal thread HERE.

NOTE: You do not need to repeat Malwarebytes.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.

Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.

Note: It's important that you don't act on any of the 'alerts' and 'serious warnings of errors' that you might receive. They are composed only by the malware program to scam you into repairing by clicking on their link.
=============================================
You can run the following now- it may not work completely as there may be additional entries to remove. There is not log for this- it's meant to take the files and folders out of 'hiding.':
Download Unhide.exe and save to the desktop.

Double-click on Unhide.exe icon to run the program.
This program will remove the +H, or hidden, attribute from all the files on your hard drives.

bmfisk · Jun 8, 2011

DDS Logs

.
DDS (Ver_2011-06-03.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by BMF at 23:31:28 on 2011-06-07
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3824.2381 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\system32\conhost.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\windows\system32\mfevtps.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\windows\system32\rundll32.exe
C:\windows\SysWOW64\rundll32.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\ThpSrv.exe
C:\windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Toshiba\TECO\Teco.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\BMF\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\DllHost.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.google.com/ig?brand=TSND&bmod=TSND
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
uInternet Settings,ProxyOverride = <local>;*.local
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110521084755.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Best Buy pc app] C:\Users\BMF\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "C:\Users\BMF\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [TOSDCR] %ProgramFiles%\TOSHIBA\PasswordUtility\TOSDCR.exe
mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5}\0596D607F4E656 : DhcpNameServer = 68.94.156.1 68.94.157.1
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5}\26C657E65647D27657563747 : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5}\B497265627 : DhcpNameServer = 10.61.32.1 1.1.1.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110521084755.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [TOSDCR] %ProgramFiles%\TOSHIBA\PasswordUtility\TOSDCR.exe
mRun-x64: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\BMF\AppData\Roaming\Mozilla\Firefox\Profiles\s36li9oh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: C:\Program Files (x86)\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\BMF\AppData\Local\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Users\BMF\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\BMF\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\windows\system32\drivers\mfehidk.sys --> C:\windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\system32\drivers\mfewfpk.sys --> C:\windows\system32\drivers\mfewfpk.sys [?]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\windows\system32\DRIVERS\mfenlfk.sys --> C:\windows\system32\DRIVERS\mfenlfk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-3-17 408576]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-12-16 355440]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-12-16 355440]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-12-16 355440]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-12-16 355440]
R2 McShield;McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-12-16 200056]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-12-16 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;"C:\windows\system32\mfevtps.exe" --> C:\windows\system32\mfevtps.exe [?]
R2 risdpcie;risdpcie;C:\windows\system32\DRIVERS\risdpe64.sys --> C:\windows\system32\DRIVERS\risdpe64.sys [?]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2010-4-23 259440]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-9-18 2320920]
R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-6-7 911872]
R3 bpenum;bpenum;C:\windows\system32\DRIVERS\bpenum.sys --> C:\windows\system32\DRIVERS\bpenum.sys [?]
R3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;C:\windows\system32\DRIVERS\bpmp.sys --> C:\windows\system32\DRIVERS\bpmp.sys [?]
R3 bpusb;bpusb;C:\windows\system32\Drivers\bpusb.sys --> C:\windows\system32\Drivers\bpusb.sys [?]
R3 cfwids;McAfee Inc. cfwids;C:\windows\system32\drivers\cfwids.sys --> C:\windows\system32\drivers\cfwids.sys [?]
R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;C:\windows\system32\DRIVERS\e1k62x64.sys --> C:\windows\system32\DRIVERS\e1k62x64.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\system32\drivers\mfeavfk.sys --> C:\windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\windows\system32\drivers\mfefirek.sys --> C:\windows\system32\drivers\mfefirek.sys [?]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\windows\system32\DRIVERS\NETw5s64.sys --> C:\windows\system32\DRIVERS\NETw5s64.sys [?]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-9-18 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2010-5-10 836016]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
R3 wdkmd;Intel WiDi KMD;C:\windows\system32\DRIVERS\WDKMD.sys --> C:\windows\system32\DRIVERS\WDKMD.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-29 136176]
S3 mferkdet;McAfee Inc. mferkdet;C:\windows\system32\drivers\mferkdet.sys --> C:\windows\system32\drivers\mferkdet.sys [?]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
S3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\windows\system32\DRIVERS\nusb3hub.sys --> C:\windows\system32\DRIVERS\nusb3hub.sys [?]
S3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\windows\system32\DRIVERS\nusb3xhc.sys --> C:\windows\system32\DRIVERS\nusb3xhc.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2010-9-24 306416]
.
=============== Created Last 30 ================
.
2011-06-08 03:07:31 -------- d-----w- C:\Users\BMF\AppData\Roaming\Malwarebytes
2011-06-08 03:07:26 38224 ----a-w- C:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-06-08 03:07:26 -------- d-----w- C:\ProgramData\Malwarebytes
2011-06-08 03:07:22 24152 ----a-w- C:\windows\System32\drivers\mbam.sys
2011-06-08 03:07:22 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-05-26 01:35:04 27008 ----a-w- C:\windows\System32\drivers\Diskdump.sys
2011-05-21 16:13:52 404640 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-18 01:50:35 142336 ----a-w- C:\windows\System32\poqexec.exe
2011-05-18 01:50:35 123904 ----a-w- C:\windows\SysWow64\poqexec.exe
2011-05-13 01:52:15 89048 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
2011-05-13 01:52:15 781272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-05-13 01:52:15 465880 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2011-05-13 01:52:15 1874904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2011-05-13 01:52:15 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
2011-05-13 01:52:14 1974616 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_42.dll
2011-05-13 01:52:14 1892184 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_42.dll
2011-05-13 01:52:14 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-05-11 01:38:13 5509504 ----a-w- C:\windows\System32\ntoskrnl.exe
2011-05-11 01:38:12 3957632 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2011-05-11 01:38:12 3901824 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2011-05-11 01:38:06 99328 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2011-05-11 01:38:06 7936 ----a-w- C:\windows\System32\drivers\usbd.sys
2011-05-11 01:38:06 52224 ----a-w- C:\windows\System32\drivers\usbehci.sys
2011-05-11 01:38:06 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2011-05-11 01:38:06 324608 ----a-w- C:\windows\System32\drivers\usbport.sys
2011-05-11 01:38:06 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2011-05-11 01:38:06 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
.
==================== Find3M ====================
.
2011-04-14 21:01:38 9984 ----a-w- C:\windows\System32\drivers\mfeclnk.sys
2011-04-14 21:01:38 94992 ----a-w- C:\windows\System32\drivers\mferkdet.sys
2011-04-14 21:01:38 75160 ----a-w- C:\windows\System32\drivers\mfenlfk.sys
2011-04-14 21:01:38 63056 ----a-w- C:\windows\System32\drivers\cfwids.sys
2011-04-14 21:01:38 530304 ----a-w- C:\windows\System32\drivers\mfehidk.sys
2011-04-14 21:01:38 441840 ----a-w- C:\windows\System32\drivers\mfefirek.sys
2011-04-14 21:01:38 283744 ----a-w- C:\windows\System32\drivers\mfewfpk.sys
2011-04-14 21:01:38 190520 ----a-w- C:\windows\System32\drivers\mfeavfk.sys
2011-04-14 21:01:38 149032 ----a-w- C:\windows\System32\mfevtps.exe
2011-04-14 21:01:38 121376 ----a-w- C:\windows\System32\drivers\mfeapfk.sys
2011-03-12 12:03:46 662528 ----a-w- C:\windows\System32\XpsPrint.dll
2011-03-12 11:31:58 442880 ----a-w- C:\windows\SysWow64\XpsPrint.dll
2011-03-11 06:23:13 187264 ----a-w- C:\windows\System32\drivers\storport.sys
2011-03-11 06:23:06 166272 ----a-w- C:\windows\System32\drivers\nvstor.sys
2011-03-11 06:23:06 1657216 ----a-w- C:\windows\System32\drivers\ntfs.sys
2011-03-11 06:23:06 148352 ----a-w- C:\windows\System32\drivers\nvraid.sys
2011-03-11 06:23:00 410496 ----a-w- C:\windows\System32\drivers\iaStorV.sys
2011-03-11 06:22:41 107904 ----a-w- C:\windows\System32\drivers\amdsata.sys
2011-03-11 06:22:40 27008 ----a-w- C:\windows\System32\drivers\amdxata.sys
2011-03-11 06:19:26 1395712 ----a-w- C:\windows\System32\mfc42.dll
2011-03-11 06:19:26 1359872 ----a-w- C:\windows\System32\mfc42u.dll
2011-03-11 06:18:20 2566144 ----a-w- C:\windows\System32\esent.dll
2011-03-11 06:15:54 96768 ----a-w- C:\windows\System32\fsutil.exe
2011-03-11 05:40:24 1164288 ----a-w- C:\windows\SysWow64\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- C:\windows\SysWow64\mfc42.dll
2011-03-11 05:39:35 1686016 ----a-w- C:\windows\SysWow64\esent.dll
2011-03-11 05:37:34 74240 ----a-w- C:\windows\SysWow64\fsutil.exe
.
============= FINISH: 23:32:03.39 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-03.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/10/2010 2:20:28 PM
System Uptime: 6/7/2011 10:16:40 PM (1 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz | rBGA1288 Socket | 1727/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 390.521 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP82: 5/25/2011 7:51:39 PM - Removed iTunes
RP83: 5/28/2011 8:35:11 AM - Windows Update
RP84: 6/4/2011 6:55:45 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
µTorrent
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3
Apple Application Support
Apple Software Update
Bing Bar
D3DX10
DVD Decrypter (Remove Only)
DVD Shrink 3.2
Google Chrome
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
HP Deskjet 1050 J410 series Help
HP Photo Creations
HP Update
ImgBurn
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 20
Junk Mail filter update
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft Default Manager
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 4.0.1 (x86 en-US)
MSVCRT
MSVCRT_amd64
NEC Electronics USB 3.0 Host Controller Driver
PL-2303 USB-to-Serial
QuickTime
Realtek High Definition Audio Driver
RICOH R5U230 Media Driver ver.2.10.03.02
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2008 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
6/7/2011 7:05:44 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10003] - WLAN Extensibility Module has stopped unexpectedly. Module Path: C:\windows\System32\IWMSSvc.dll
.
==== End Of File ===========================

I also ran GMER but when i saved the log it was blank

Bobbye · Jun 10, 2011

Are icons, programs.ect.still 'missing'? Did you run the unhide.exe?

Comments and Questions:
1. You are running many unnecessary programs-if they start on boot, most will run in the background.
2. Toshiba preloads their systems with many programs or apps. Many times they are never used. There are 17 processes from Toshiba You should look into them and 1. Remove those you don't use and 2. Take any you keep off of the Startup menu.
3. Best buy left it's calling card on you system. Would you like me to remove it??
4. Please Update Java: Java Updates. Uninstall any earlier versions in Add/Remove Programs as they are vulnerabilities for the system.
5. You are running Using PEERNET Printers in a Windows Service Are you using this? See HERE.
6. Did you set these?
IP 68.105.28.12 is Cox
IP 68.94.156.1 is AT&T
IP 10.61.32.1 is Private

TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5}\0596D607F4E656 : DhcpNameServer = 68.94.156.1 68.94.157.1
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5}\26C657E65647D27657563747 : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{5F48C95D-83FB-4401-9042-8DA06A8DA2C5}\B497265627 : DhcpNameServer = 10.61.32.1 1.1.1.1

=========================================
Please note: If you have Combofix on the desktop already, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed

Click START> then RUN
Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

--------------------------------------
Download Combofix from HERE or HEREhttp://www.forospyware.com/sUBs/ComboFix.exe and save to the desktop

Double click combofix.exe & follow the prompts.
ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
.Click on Yes, to continue scanning for malware
.If Combofix asks you to update the program, allow
.Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
.Close any open browsers.
.Double click combofix.exe

& follow the prompts to run.
When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..

Re-enable your Antivirus software.

Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
Note 2: ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
Note 3: Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
Note 4: CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Note 5: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
=================================

Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESETOnlineScan
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
[o] Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
[o] Double click on the

on your desktop.
Check 'Yes I accept terms of use.'
Click Start button
Accept any security warnings from your browser.
Uncheck 'Remove found threats'
Check 'Scan archives/
Leave remaining settings as is.
Press the Start button.
ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
When the scan completes, press List of found threats
Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
Push the Back button
Push Finish

NOTE: If no malware is found then no log will be produced. Let me know if this is the case.

bmfisk · Jun 10, 2011

First off, I want to thank you much for your help so far.

Yes, I ran unhide.exe and my desktop icons and programs are back.

To answer your questions:
2. I dont use any of the Toshiba software I will try to remove all there pre-installed programs.
3. Yes, i would like to remove best buys calling card. If you could please tell me how?
5. I dont even know what PEERNET printers is. I have never used it or set it.
6. No, I did not set these.

Im on my way to work now so I will do the java update and run the combofix and do the ESET online scan when I get home. I will let you know what happens.

Thanks again for all your help!

bmfisk · Jun 10, 2011

ComboFix log

ComboFix 11-06-10.09 - BMF 06/10/2011 17:36:32.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3824.2547 [GMT -7:00]
Running from: c:\users\BMF\Downloads\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\multiavchd\multiAVCHD.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-05-11 to 2011-06-11 )))))))))))))))))))))))))))))))
.
.
2011-06-11 00:40 . 2011-06-11 00:40 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-06-11 00:31 . 2011-06-11 00:35 -------- d-----w- C:\32788R22FWJFW
2011-06-11 00:28 . 2011-06-11 00:28 -------- d-----w- c:\program files (x86)\Common Files\Java
2011-06-11 00:28 . 2011-06-11 00:28 476904 ----a-w- c:\program files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
2011-06-11 00:25 . 2011-06-11 00:24 525544 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-11 00:24 . 2011-06-11 00:24 -------- d-----w- c:\program files\Java
2011-06-08 03:07 . 2011-06-08 03:07 -------- d-----w- c:\users\BMF\AppData\Roaming\Malwarebytes
2011-06-08 03:07 . 2011-06-08 03:07 -------- d-----w- c:\programdata\Malwarebytes
2011-06-08 03:07 . 2011-05-29 16:11 39984 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-06-08 03:07 . 2011-06-09 03:22 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-06-08 03:07 . 2011-05-29 16:11 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-26 01:35 . 2011-04-22 20:18 27008 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-05-21 16:13 . 2011-05-21 16:13 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-18 01:50 . 2011-04-09 06:58 142336 ----a-w- c:\windows\system32\poqexec.exe
2011-05-18 01:50 . 2011-04-09 05:56 123904 ----a-w- c:\windows\SysWow64\poqexec.exe
2011-05-13 01:52 . 2011-05-13 01:52 89048 ----a-w- c:\program files (x86)\Mozilla Firefox\libEGL.dll
2011-05-13 01:52 . 2011-05-13 01:52 781272 ----a-w- c:\program files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-05-13 01:52 . 2011-05-13 01:52 465880 ----a-w- c:\program files (x86)\Mozilla Firefox\libGLESv2.dll
2011-05-13 01:52 . 2011-05-13 01:52 1874904 ----a-w- c:\program files (x86)\Mozilla Firefox\mozjs.dll
2011-05-13 01:52 . 2011-05-13 01:52 15832 ----a-w- c:\program files (x86)\Mozilla Firefox\mozalloc.dll
2011-05-13 01:52 . 2011-05-13 01:52 1974616 ----a-w- c:\program files (x86)\Mozilla Firefox\D3DCompiler_42.dll
2011-05-13 01:52 . 2011-05-13 01:52 1892184 ----a-w- c:\program files (x86)\Mozilla Firefox\d3dx9_42.dll
2011-05-13 01:52 . 2011-05-13 01:52 142296 ----a-w- c:\program files (x86)\Mozilla Firefox\components\browsercomps.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-11 00:28 . 2010-07-30 01:16 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-04-17 02:05 . 2010-06-24 18:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-04-14 21:01 . 2010-12-17 01:43 9984 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 21:01 . 2010-12-17 01:43 94992 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 21:01 . 2010-12-17 01:43 75160 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
2011-04-14 21:01 . 2010-12-17 01:43 63056 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 21:01 . 2010-12-17 01:43 441840 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 21:01 . 2010-12-17 01:43 283744 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2011-04-14 21:01 . 2010-12-17 01:43 190520 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-14 21:01 . 2010-12-17 01:37 149032 ----a-w- c:\windows\system32\mfevtps.exe
2011-04-14 21:01 . 2010-10-14 06:28 530304 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 21:01 . 2010-10-14 06:28 121376 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-09 06:45 . 2011-05-11 01:38 5509504 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-09 06:13 . 2011-05-11 01:38 3957632 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-04-09 06:13 . 2011-05-11 01:38 3901824 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-03-29 03:32 . 2011-05-11 01:38 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-03-29 03:32 . 2011-05-11 01:38 99328 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-03-29 03:32 . 2011-05-11 01:38 324608 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-03-29 03:32 . 2011-05-11 01:38 52224 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-03-29 03:32 . 2011-05-11 01:38 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-03-29 03:32 . 2011-05-11 01:38 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-03-29 03:32 . 2011-05-11 01:38 7936 ----a-w- c:\windows\system32\drivers\usbd.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-07-30 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"TOSDCR"="c:\program files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe" [2007-08-28 169296]
"TWebCamera"="c:\program files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-05-01 2454840]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-11-29 1294712]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-04-05 1486392]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-11-12 288088]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-30 421888]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-12-15 47904]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-05-29 449584]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2010-6-24 9216]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 136176]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-01 183560]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 136176]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-03-05 340240]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [x]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-11-29 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]
R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-05-11 836016]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\Zune\WMZuneComm.exe [2010-09-24 306416]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys [x]
S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS [x]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [x]
S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;c:\program files\Intel\WiMAX\Bin\DMAgent.exe [2010-03-18 408576]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-05-29 366640]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2011-04-14 245352]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S2 risdpcie;risdpcie;c:\windows\system32\DRIVERS\risdpe64.sys [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-04-24 259440]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [x]
S2 UNS;Intel(R) Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-03-03 2320920]
S2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;c:\program files\Intel\WiMAX\Bin\AppSrv.exe [2010-06-07 911872]
S3 bpenum;bpenum;c:\windows\system32\DRIVERS\bpenum.sys [x]
S3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;c:\windows\system32\DRIVERS\bpmp.sys [x]
S3 bpusb;bpusb;c:\windows\system32\Drivers\bpusb.sys [x]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
S3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k62x64.sys [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
S3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 01:28]
.
2011-06-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 01:28]
.
2011-06-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2989122106-1010756663-1695097841-1001Core.job
- c:\users\BMF\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-02 02:45]
.
2011-06-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2989122106-1010756663-1695097841-1001UA.job
- c:\users\BMF\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-02 02:45]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ThpSrv"="c:\windows\system32\thpsrv" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-05-11 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-05-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-05-11 414744]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-04-07 10144288]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-03-05 1928976]
"IntelWirelessWiMAX"="c:\program files\Intel\WiMAX\Bin\WiMAXCU.exe" [2010-06-08 1441792]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2010-09-24 163568]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
FF - ProfilePath - c:\users\BMF\AppData\Roaming\Mozilla\Firefox\Profiles\s36li9oh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-TSleepSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
Toolbar-Locked - (no file)
HKLM-Run-(Default) - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-SmartFaceVWatcher - c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
c:\windows\SysWOW64\rundll32.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
.
**************************************************************************
.
Completion time: 2011-06-10 17:51:22 - machine was rebooted
ComboFix-quarantined-files.txt 2011-06-11 00:51
.
Pre-Run: 418,505,121,792 bytes free
Post-Run: 418,718,965,760 bytes free
.
- - End Of File - - 1EBDA3D5A58DE36F81B3637E6A6BB4AC

bmfisk · Jun 10, 2011

ESETonline scan log

C:\Users\BMF\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\12\3cc664c-75912281 probably a variant of Java/Exploit.CVE-2010-4452.A trojan

bmfisk · Jun 10, 2011

Startup Menu

I'm trying to remove programs from my startup menu but there aren't any programs in the folder. Can you give me some guidance? Thanks

Bobbye · Jun 12, 2011

Don't try removing the programs now. I'll give you instructions for using the msconfig utility a bit later:

For the Eset entries: the malware is in the Java cache so you will emty it as follows:

. Click Start > Control Panel.
. Double-click the Java icon

in the Control Panel.
. Click Settings under Temporary Internet Files.
. Click OK on Delete Temporary Files window.

Note: This deletes all the Downloaded Applications and Applets from the cache.
. Click OK on Temporary Files Settings window.

==============================================
Please run this Custom CFScript:

[1]. Close any open browsers.
[2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
[3]. Open notepad> click on Format> Uncheck 'Word Wrap'> and copy/paste the text in the code below into it:Be sure to scroll down to include ALL lines.

Code:

File::
c:\programdata\Best Buy pc app\ClickOnceSetup.exe
DDS::
uRun: [Best Buy pc app] C:\Users\BMF\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
BHO-X64:     AcroIEHelperStub - No File
BHO-X64:     scriptproxy - No File
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]

Save this as CFScript.txt, in the same location as ComboFix.exe

Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste in your next reply.
====================
Do you have a home network set up? Who set it up? When?
======================================
Please go on to next reply regarding the Toshiba preloads and removal from the Startup Menu.

Bobbye · Jun 12, 2011

Here is a list of Toshiba preloads that I put together. Chances are you didn't know you had them so didn't use them. Most to all don't need to start on boot and those you don't use can be uninstalled

TOSHIBA Assist> don't need
TOSHIBA ConfigFree> mobile and wireless computing, enabling Toshiba notebook users to easily switch profiles and devices as needed.
TOSHIBA eco Utility> Toshiba's power-saving Eco Utility™ lets you reduce your impact on the environment by monitoring your power usage.
TOSHIBA Flash Cards Support Utility> This program is responsible for the Toshiba LapTop Help 'FlashCards' utility that sits at the top of the screen giving easy access to the 'F keys' alternative functions such as Lock,Power Mode,Sleep. etc. no start
TOSHIBA Hardware Setup> install, add, update, setup Toshiba notebook.
TOSHIBA Service Station> This software will allow you to check automatically for new software or driver upgrades from the Toshiba Internet server. no start
The following are all unnecessary convenience items:
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password> lets you set a password that restricts access to the computer.

The following are all related to Toshiba TEMPRO. Once installed it will advise you on how to fine-tune the performance of your laptop. You can disable or uninstall the service at anytime.
TOSHIBA Value Added Package
TOSHIBA HDD/SSD Alert,
TOSHIBA Face Recognition> this works with the webcam to 'recognize' you. A useless, cosmetic waste of the system resources.
TOSHIBA Web Camera Application> no start

For information and 'how to' for the following, see http://www.thegadgetguycolumn.com/m...troller-reeltime-and-bulletin-board-software/
TOSHIBA Bulletin Board> Gives you fast access to day-to-day activities, tasks and projects in a simple, visual and fun way. You have the ability to drag and drop photos, videos, links, documents and applications into one place.
TOSHIBA Media Controller> videos and photo haring, viewing, share music on other system in houses- you can share and distribute content, dragging and dropping files and videos in one step.
TOSHIBA Media Controller Plug-in
TOSHIBA ReelTime> Helps you easily find files based on when they were opened with a simple, fun visual history.

====================================================

Click on the Windows 7 start icon in the bottom left corner of your screen.
Type MSCONFIG in the search box> press enter or double-click on the MSCONFIG program that appears in the search results.
Click on Selective Startup
Click on the Startup tab. You will now see the System Msconfig Utility

Windows 7 loads almost all of Windows' essential programs are loaded through Windows Services. So most of the startup items you see here are optional and can be turned off.
Important! When in doubt, leave it on-or- use a Startup database to identify a process you are not sure of.
Uncheck any process you don't want to start on boot.
When finished> click on OK
Reboot the computer.
When you see this message come up: Check 'don't show this message again'> then Restart.

Images courtesy NetSquirrel

The only processes that need to start on boot are the antivirus program, third party firewall if you have one, touchpad if on laptop and network processes if using third party software for network. Any other entries in this section can be Unchecked.

This does not remove a process or program- it can still be accessed when needed through All Programs. And you can go back at a later time and reset the default programs if needed.
====================================
To Uninstall / Change / Repair Programs and Features in Windows 7, see HEREhttp://www.techtalkz.com/windows-7/516140-uninstall-change-repair-programs-features-windows-7-a.html

bmfisk · Jun 13, 2011

I do not have a home network.

Here is the CF log:

ComboFix 11-06-12.01 - BMF 06/12/2011 20:50:43.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3824.2743 [GMT -7:00]
Running from: c:\users\BMF\Downloads\ComboFix.exe
Command switches used :: c:\users\BMF\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
FILE ::
"c:\programdata\Best Buy pc app\ClickOnceSetup.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Best Buy pc app\ClickOnceSetup.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-05-13 to 2011-06-13 )))))))))))))))))))))))))))))))
.
.
2011-06-13 03:55 . 2011-06-13 03:55 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-06-11 01:02 . 2011-06-11 01:02 -------- d-----w- c:\program files (x86)\ESET
2011-06-11 00:28 . 2011-06-11 00:28 -------- d-----w- c:\program files (x86)\Common Files\Java
2011-06-11 00:28 . 2011-06-11 00:28 476904 ----a-w- c:\program files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
2011-06-11 00:25 . 2011-06-11 00:24 525544 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-11 00:24 . 2011-06-11 00:24 -------- d-----w- c:\program files\Java
2011-06-08 03:07 . 2011-06-08 03:07 -------- d-----w- c:\users\BMF\AppData\Roaming\Malwarebytes
2011-06-08 03:07 . 2011-06-08 03:07 -------- d-----w- c:\programdata\Malwarebytes
2011-06-08 03:07 . 2011-05-29 16:11 39984 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-06-08 03:07 . 2011-06-09 03:22 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-06-08 03:07 . 2011-05-29 16:11 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-26 01:35 . 2011-04-22 20:18 27008 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-05-21 16:13 . 2011-06-11 21:27 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-18 01:50 . 2011-04-09 06:58 142336 ----a-w- c:\windows\system32\poqexec.exe
2011-05-18 01:50 . 2011-04-09 05:56 123904 ----a-w- c:\windows\SysWow64\poqexec.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-11 00:28 . 2010-07-30 01:16 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-04-17 02:05 . 2010-06-24 18:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-04-14 21:01 . 2010-12-17 01:43 9984 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 21:01 . 2010-12-17 01:43 94992 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 21:01 . 2010-12-17 01:43 75160 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
2011-04-14 21:01 . 2010-12-17 01:43 63056 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 21:01 . 2010-12-17 01:43 441840 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 21:01 . 2010-12-17 01:43 283744 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2011-04-14 21:01 . 2010-12-17 01:43 190520 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-14 21:01 . 2010-12-17 01:37 149032 ----a-w- c:\windows\system32\mfevtps.exe
2011-04-14 21:01 . 2010-10-14 06:28 530304 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 21:01 . 2010-10-14 06:28 121376 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-09 06:45 . 2011-05-11 01:38 5509504 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-09 06:13 . 2011-05-11 01:38 3957632 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-04-09 06:13 . 2011-05-11 01:38 3901824 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-03-29 03:32 . 2011-05-11 01:38 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-03-29 03:32 . 2011-05-11 01:38 99328 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-03-29 03:32 . 2011-05-11 01:38 324608 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-03-29 03:32 . 2011-05-11 01:38 52224 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-03-29 03:32 . 2011-05-11 01:38 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-03-29 03:32 . 2011-05-11 01:38 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-03-29 03:32 . 2011-05-11 01:38 7936 ----a-w- c:\windows\system32\drivers\usbd.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2011-06-11_00.49.08 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-07-30 00:48 . 2011-06-11 21:59 48772 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2011-06-11 21:59 38950 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2010-10-10 21:22 . 2011-06-11 21:59 11306 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2989122106-1010756663-1695097841-1001_UserData.bin
+ 2009-07-14 05:30 . 2011-06-11 21:07 86016 c:\windows\system32\DriverStore\infpub.dat
- 2009-07-14 05:30 . 2011-05-12 01:04 86016 c:\windows\system32\DriverStore\infpub.dat
- 2010-09-18 14:16 . 2011-06-11 00:42 32768 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2010-09-18 14:16 . 2011-06-13 03:57 32768 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2010-09-18 14:16 . 2011-06-11 00:42 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2010-09-18 14:16 . 2011-06-13 03:57 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-06-11 00:42 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2011-06-13 03:57 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2010-10-10 22:08 . 2011-06-13 03:58 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2010-10-10 22:08 . 2011-06-11 00:44 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 04:46 . 2011-06-12 01:39 80672 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\Cache\cache.dat
- 2010-10-10 22:08 . 2011-06-11 00:44 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2010-10-10 22:08 . 2011-06-13 03:58 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2010-10-10 22:08 . 2011-06-13 03:58 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2010-10-10 22:08 . 2011-06-11 00:44 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2010-10-10 21:15 . 2011-06-13 03:58 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2010-10-10 21:15 . 2011-06-11 00:44 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2010-10-10 21:15 . 2011-06-13 03:58 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2010-10-10 21:15 . 2011-06-11 00:44 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2011-06-11 00:41 . 2011-06-11 00:41 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-06-13 03:57 . 2011-06-13 03:57 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-06-11 00:41 . 2011-06-11 00:41 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-06-13 03:57 . 2011-06-13 03:57 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-06-11 21:27 . 2011-06-11 21:27 238040 c:\windows\SysWOW64\Macromed\Flash\FlashUtil10s_Plugin.exe
+ 2010-10-11 04:14 . 2011-06-13 03:32 278670 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_S4.bin
+ 2010-10-10 22:08 . 2011-06-12 01:12 282130 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_S3.bin
- 2009-07-14 05:30 . 2011-05-12 01:04 143360 c:\windows\system32\DriverStore\infstrng.dat
+ 2009-07-14 05:30 . 2011-06-11 21:07 143360 c:\windows\system32\DriverStore\infstrng.dat
+ 2009-07-14 05:30 . 2011-06-11 21:07 143360 c:\windows\system32\DriverStore\infstor.dat
- 2009-07-14 05:30 . 2011-05-12 01:04 143360 c:\windows\system32\DriverStore\infstor.dat
- 2009-07-14 05:01 . 2011-06-11 00:41 272484 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2009-07-14 05:01 . 2011-06-13 03:56 272484 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2010-10-11 01:09 . 2011-06-13 03:56 445788 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2989122106-1010756663-1695097841-1001-8192.dat
- 2010-10-11 01:09 . 2011-06-11 00:41 445788 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2989122106-1010756663-1695097841-1001-8192.dat
- 2010-10-13 02:28 . 2011-05-21 16:13 6271136 c:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
+ 2010-10-13 02:28 . 2011-06-11 21:27 6271136 c:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
+ 2009-07-14 04:45 . 2011-06-11 21:25 3798234 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
- 2009-07-14 04:45 . 2011-05-28 19:36 3798234 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
+ 2009-07-14 02:34 . 2011-06-13 03:52 10223616 c:\windows\system32\SMI\Store\Machine\SCHEMA.DAT
- 2009-07-14 02:34 . 2011-06-10 05:08 10223616 c:\windows\system32\SMI\Store\Machine\SCHEMA.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"TOSDCR"="c:\program files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe" [2007-08-28 169296]
"TWebCamera"="c:\program files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-05-01 2454840]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-04-05 1486392]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-11-12 288088]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-30 421888]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-05-29 449584]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 136176]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-01 183560]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 136176]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-03-05 340240]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [x]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-11-29 54136]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\Zune\WMZuneComm.exe [2010-09-24 306416]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys [x]
S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS [x]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [x]
S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;c:\program files\Intel\WiMAX\Bin\DMAgent.exe [2010-03-18 408576]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-05-29 366640]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2011-04-14 245352]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S2 risdpcie;risdpcie;c:\windows\system32\DRIVERS\risdpe64.sys [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-04-24 259440]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [x]
S2 UNS;Intel(R) Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-03-03 2320920]
S2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;c:\program files\Intel\WiMAX\Bin\AppSrv.exe [2010-06-07 911872]
S3 bpenum;bpenum;c:\windows\system32\DRIVERS\bpenum.sys [x]
S3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;c:\windows\system32\DRIVERS\bpmp.sys [x]
S3 bpusb;bpusb;c:\windows\system32\Drivers\bpusb.sys [x]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
S3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k62x64.sys [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
S3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-05-11 836016]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 01:28]
.
2011-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-30 01:28]
.
2011-06-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2989122106-1010756663-1695097841-1001Core.job
- c:\users\BMF\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-02 02:45]
.
2011-06-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2989122106-1010756663-1695097841-1001UA.job
- c:\users\BMF\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-02 02:45]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ThpSrv"="c:\windows\system32\thpsrv" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-05-11 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-05-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-05-11 414744]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-04-07 10144288]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-03-05 1928976]
"IntelWirelessWiMAX"="c:\program files\Intel\WiMAX\Bin\WiMAXCU.exe" [2010-06-08 1441792]
"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU]
"HSON"="c:\program files (x86)\TOSHIBA\TBS\HSON.exe" [BU]
"SmoothView"="c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe" [BU]
"Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [BU]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
"TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [BU]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
FF - ProfilePath - c:\users\BMF\AppData\Roaming\Mozilla\Firefox\Profiles\s36li9oh.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
c:\windows\SysWOW64\rundll32.exe
.
**************************************************************************
.
Completion time: 2011-06-12 21:02:15 - machine was rebooted
ComboFix-quarantined-files.txt 2011-06-13 04:02
ComboFix2.txt 2011-06-11 00:51
.
Pre-Run: 445,274,435,584 bytes free
Post-Run: 445,009,047,552 bytes free
.
- - End Of File - - 3D79ABF853DF2ADAC43D8FDD69E968AA

Bobbye · Jun 13, 2011

I made a correction in the Java cache instructions that might help you.

As for the 'network' entries, I don't see any of them in the Combofix log.

It appears that Best Buy loads pc app on all systems purchased from them.They say to:

Instantly download and begin using the games and software you want. Our step-by-step process allows you to easily download and install programs and games, quickly and efficiently with one click convenience.

I remove the registry entry but it's back. You can try this:

Uninstall BestBuy application from Add/Remove in Control Panel
Go to Tools> Folder Options> View tab> Check 'show hidden files and folders'> Apply> Confirm> OK
Click on My computer> Local Drive> Application Data> right click> Delete any Best But entries.
Then go to Programs> right click Delete program folder if on.
Go back to Folder Options and Check 'do not show hidden files and folders> Apply> OK
=========================================
If you would like to go ahead and uninstall any of the Toshiba programs you don't use, then update and Combofix again, I can remove any entries that remain. It would be helpful if you kept a list of the uninstalls and shared it with me.
=========================================
Has everything been unhidden now? Do any of the original problems remain?

bmfisk · Jun 14, 2011

I went to add/remove programs to go and uninstall the best buy program but I don't see it in my list of programs. I didn't even know it was there so its not a big deal.

I also removed most of the programs from startup. So I probably don't need to uninstall too many of the Toshiba programs. So far I only uninstalled the Toshiba Assist.

Everything seems to be working good now. I don't seem to have any problems that i can tell at the moment.

If there is anything else I need to do or you suggest I do please let me know.

Thanks so much for all of your help!

Bobbye · Jun 14, 2011

I also removed most of the programs from startup. So I probably don't need to uninstall too many of the Toshiba programs. So far I only uninstalled the Toshiba Assist.

Taking a program off of the startup Menu and uninstalling it are not the same.

1. If you use the program but it doesn't need to start on boot and run in the background, uncheck it on the Startup menu.
2. If you don't use a program, it should be uninstalled as it is taking up 'space' on the hard drive
====================================
I am very against about anything being installed on my computer without my knowledge and permission. By Day 2 of having a new system, I will have removed all of the preloaded 'junk' entries for apps and program they hope I'll check on and get, for the unnecessary computer manufacturer processes that most don't even know they're running, don't use them and can uninstall them.

I try try only to have programs and apps taking up space on my hard drive that I use and am very particular about what is competing for the RAM I have installed!

If Best Buy tracking you doesn't bother you, don't worry about removing it.
========================================
Since the malware problems have been resolved, you can remove all of the tools we used and the files and folders they created

Uninstall ComboFix and all Backups of the files it deleted
Click START> then RUN
Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
Download OTCleanIt by OldTimer and save it to your Desktop.
Double click OTCleanIt.exe.
Click the CleanUp! button.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
Click on Start> right click on Computer> Properties
Select System Protection
Click on the Create button (near bottom)
Type a name for the Restore Point
Click on Create again to save the restore point.
Deleting all but the most recent System Protection point in Windows 7
Click Start> Computer> right click the C Drive and choose Properties> enter.
Click Disk Cleanup from there.
Click Clean up system files
This restarts Disk Cleanup to run in elevated mode.
Click the More Options tab
Click the Clean up under System Restore and Shadow Copies.
Click OK.
You will get a confirmation screen> Just click Delete.
Click OK on the Disk Cleanup Screen.
Click Delete Files on the Confirmation screen.

It will run the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
Images courtesy lytebyte.

Empty the Recycle Bin

Your system is clean!

Solved How to remove PC Performance and Stability Analysis

bmfisk

Posts: 9 +0

bmfisk

Posts: 9 +0

Bobbye

Posts: 16,313 +36

bmfisk

Posts: 9 +0

Bobbye

Posts: 16,313 +36

bmfisk

Posts: 9 +0

bmfisk

Posts: 9 +0

bmfisk

Posts: 9 +0

bmfisk

Posts: 9 +0

Bobbye

Posts: 16,313 +36

Bobbye

Posts: 16,313 +36

bmfisk

Posts: 9 +0

Bobbye

Posts: 16,313 +36

bmfisk

Posts: 9 +0

Bobbye

Posts: 16,313 +36

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