My downstairs neighbor came to me with a problem: Windows would not come up, he could not access his programs or the Internet. He has an old Compaq Presario. So I went to the last good known configuration and a window popped up that said, "The software you are installing for this hardware, ACPI Multiprocessor PC, has not passed Windows logo testing..." So I stopped the installation and took a guess that must have been the root of his problems. I noticed that every time I start up his computer, that annoying window pops up every time, and so I have to stop the installation every time. Now let's go to the Control Panel... Under Computer, it shows an ACPI Uniprocessor PC. iF i click update, it tries to install the multiprocessor that Windows says hasn't passed logo testing. Same thing for Scan for Hardware Changes. For Rollback Driver, no previous drivers are found. Under Processors, two Intel processors are found. Soooooo...how do I get rid of the annoying window that prompts me to continue or discontinue the multiprocessor installation? I really don't want to tell him, "Well, gee, you have to press 'Stop Installation' before you can pass go and collect $200!"