HP 5150 printer will not turn off. Status light is also on

By rdmayo
Mar 21, 2011
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  1. The HP Deskjet 5150 printer will not turn off.
    The status display is always on.
    I have removed the ink cartridges (one is new) and problem is still there.
    I have recycled power on the printer and the laptop.
    I have tried to use HPPDU to check it but that wont connect either.
    Any ideas?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    The internal logic or power supply may have gone bad. Time for a new printer?
  3. rdmayo

    rdmayo TS Rookie Topic Starter

    Took unused ink back to Best Buy for $89 refund. For $13 more I got an Epson Worforce 633 (regular $199, on sale for $99).

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