TechSpot

HP computer with Vista not recognizing internet

By ssanders
Aug 3, 2008
  1. I am a Mac user who is trying to help my mother figure out an issue with her Compac. Talk about blind leading the blind. Anyways... a few days ago, her internet stopped connecting. It is high speed/no router. I hooked up my laptop & it worked, so I know it's not Mediacom.
    I was on the phone with a tech guy at Mediacom & after he had me perform many steps, he said the problem is found in device manager and Network Connections Sharing Center. When I go to the Network Connections Sharing Center & manging net connections: all that shows up is dial-up. When I go to Device Manager, there is only one item listed & it has a yellow triangle with a ! The guy who was trying to talk me through this had me try to delete & reboot- no luck.
    Any insight would be greatly appreciated!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. Ultiweap

    Ultiweap TS Enthusiast Posts: 606

    Ah I know this problem...

    I don't think it is with drivers but you need only to go to Network Connection and you have to disable Network adapter and then enable and all will work well...
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...