HP DV2500 laptop with Vista, blue screen on startup

By vijaynrm
Jul 5, 2010
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  1. My HP DV2500 series laptop (2.5 years old) is now giving me blue screen on startup. It is showing a memory bump and the display is showing around 8 snapshots of the loading screen, I used my recovery CD (provided by HP) and recovered couple of times, but once the recovery is done, after couple of days i am getting the same issue. MiniDump file and screen shot of the wrong display attached. Help appreciated.
    Thanks in advance.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    According to your dump file your issue is with the Nvidia driver nvlddmkn.sys.

    1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions; make sure the version will work with your OS) to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper but ONLY for the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay.

    4. Reboot and install new video card drivers.
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