TechSpot

HP DV8000 no audio device detected

By wee1man
Nov 13, 2011
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  1. Hi i have a HP DV8000 notebook , I have upgraded to windows vista , I downloaded the vista driver from the HP website and the sound was fine , about two days ago the sound was gone , theres a red x over the speaker icon , and a yellow triangle over the high definition audio device in the device manager , I have tried to update driver and when the driver starts installing it comes up with no media device was found , its like my sound chip has just dissapeared , when i float my mouse over the red x on the desktop it says no audio output device is installed , any help would be appreciated , it seems more like a hardware problem than a software problem , the sound went after i installed a newer hdd that didnt work so i reinstalled the old hdd and thats when i discovered no sound , the machine has two hdds ,
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    List any Problem Devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot window, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)
  3. wee1man

    wee1man TechSpot Member Topic Starter Posts: 60

    High Definition Audio Device HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30A5&REV_1000\4&24FD1344&0&0001 This device cannot start.
  4. wee1man

    wee1man TechSpot Member Topic Starter Posts: 60

    System Information
    ------------------
    Time of this report: 11/14/2011, 22:19:04
    Machine name: HAMMERSMITH0-PC
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion dv8000 (RD535PA#ABG)
    BIOS: Ver 1.00PARTTBL
    Processor: Genuine Intel(R) CPU T2500 @ 2.00GHz (2 CPUs), ~2.0GHz
    Memory: 3070MB RAM
    Page File: 1138MB used, 5226MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce Go 7600 (Microsoft Corporation - WDDM)
    Manufacturer: NVIDIA
    Chip type: GeForce Go 7600
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0398&SUBSYS_30A5103C&REV_A1
    Display Memory: 520 MB
    Dedicated Memory: 248 MB
    Shared Memory: 271 MB
    Current Mode: 1440 x 900 (32 bit) (59Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dum.dll,nvapi.dll
    Driver Version: 7.15.0010.9686 (English)
    DDI Version: 9Ex
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 11/2/2006 01:46:12, 3022848 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-40D8-11CF-5A56-AF1001C2CA35}
    Vendor ID: 0x10DE
    Device ID: 0x0398
    SubSys ID: 0x30A5103C
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeVC1_A ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description:
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
    Manufacturer ID:
    Product ID:
    Type:
    Driver Name:
    Driver Version:
    Driver Attributes:
    WHQL Logo'd:
    Date and Size:
    Other Files:
    Driver Provider:
    HW Accel Level: Emulation Only
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: HP Quick Launch Buttons
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x3647, 0x0001
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x27CA
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/11/2009 05:18:00, 196096 bytes
    | Driver: usbd.sys, 1/20/2008 18:23:03, 5888 bytes
    |
    +-+ USB Human Interface Device
    | | Vendor/Product ID: 0x03F0, 0x0324
    | | Location: Port_#0002.Hub_#0003
    | | Matching Device ID: usb\class_03&subclass_01
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/11/2009 05:18:01, 12800 bytes
    | | Driver: hidclass.sys, 4/11/2009 05:18:01, 39424 bytes
    | | Driver: hidparse.sys, 1/20/2008 18:23:26, 25472 bytes
    | |
    | +-+ HID Keyboard Device
    | | | Vendor/Product ID: 0x03F0, 0x0324
    | | | Matching Device ID: hid_device_system_keyboard
    | | | Service: kbdhid
    | | | Driver: kbdhid.sys, 4/11/2009 05:18:01, 17408 bytes
    | | | Driver: kbdclass.sys, 1/20/2008 18:23:23, 35384 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
    | Matching Device ID: *pnp0303
    | Upper Filters: HpqKbFiltr
    | Service: i8042prt
    | Driver: HpqKbFiltr.sys, 4/29/2009 06:46:54, 15872 bytes
    | Driver: wdfcoinstaller01005.dll, 11/2/2006 05:09:50, 1419232 bytes
    | Driver: i8042prt.sys, 1/20/2008 18:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 18:23:23, 35384 bytes
    |
    + HID Keyboard Device
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/11/2009 05:18:01, 17408 bytes
    | Driver: kbdclass.sys, 1/20/2008 18:23:23, 35384 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/20/2008 18:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/20/2008 18:23:23, 35384 bytes
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn011e
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x0084
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/20/2008 18:23:20, 15872 bytes
    | Driver: mouclass.sys, 1/20/2008 18:23:20, 34360 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/11/2009 05:18:00, 53224 bytes
    | Driver: sermouse.sys, 1/20/2008 18:23:20, 19968 bytes
    | Driver: mouclass.sys, 1/20/2008 18:23:20, 34360 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 44.2 GB
    Total Space: 113.4 GB
    File System: NTFS
    Model: FUJITSU MHV2120BH PL ATA Device

    Drive: D:
    Model: HL-DT-ST DVDRAM GSA-4084N ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 67072 bytes

    Drive: G:
    Model: MagicISO Virtual DVD-ROM0000
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 67072 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) PRO/Wireless 3945ABG Network Connection
    Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_135B103C&REV_02\4&18310A7C&0&00E2
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
    Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_30A5103C&REV_01\3&E89B380&0&F9
    Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.00.6001.18000 (English), 1/20/2008 18:23:00, 17976 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 43496 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 19944 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 109032 bytes

    Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
    Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_30A5103C&REV_01\3&E89B380&0&FB
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_30A5103C&REV_01\3&E89B380&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:02, 561152 bytes

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4
    Device ID: PCI\VEN_8086&DEV_27D4&SUBSYS_30A5103C&REV_01\3&E89B380&0&E2
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 149480 bytes

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
    Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_30A5103C&REV_01\3&E89B380&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 149480 bytes

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
    Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_30A5103C&REV_01\3&E89B380&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 149480 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
    Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_30A5103C&REV_01\3&E89B380&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:01, 39936 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:01, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 196096 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 01:46:05, 8704 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
    Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_30A5103C&REV_01\3&E89B380&0&EB
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:01, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
    Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_30A5103C&REV_01\3&E89B380&0&EA
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:01, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
    Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_30A5103C&REV_01\3&E89B380&0&E9
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:01, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
    Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_30A5103C&REV_01\3&E89B380&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:01, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/20/2008 18:23:03, 15872 bytes

    Name: Standard AHCI 1.0 Serial ATA Controller
    Device ID: PCI\VEN_8086&DEV_27C5&SUBSYS_30A5103C&REV_01\3&E89B380&0&FA
    Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 27112 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 43496 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 19944 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 109032 bytes

    Name: Intel(R) 82801GBM (ICH7-M) LPC Interface Controller - 27B9
    Device ID: PCI\VEN_8086&DEV_27B9&SUBSYS_30A5103C&REV_01\3&E89B380&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/20/2008 18:23:01, 16440 bytes

    Name: Mobile Intel(R) 945GM/PM/GMS/940GML and Intel(R) 945GT Express PCI Express Root Port - 27A1
    Device ID: PCI\VEN_8086&DEV_27A1&SUBSYS_30A5103C&REV_03\3&E89B380&0&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 149480 bytes

    Name: Mobile Intel(R) 945GM/PM/GMS/940GML and Intel(R) 945GT Express Processor to DRAM Controller - 27A0
    Device ID: PCI\VEN_8086&DEV_27A0&SUBSYS_30A5103C&REV_03\3&E89B380&0&00
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_30A5103C&REV_E1\3&E89B380&0&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 149480 bytes

    Name: Intel(R) PRO/100 VE Network Connection
    Device ID: PCI\VEN_8086&DEV_1092&SUBSYS_30A5103C&REV_01\4&13AC1D09&0&40F0
    Driver: n/a

    Name: NVIDIA GeForce Go 7600 (Microsoft Corporation - WDDM)
    Device ID: PCI\VEN_10DE&DEV_0398&SUBSYS_30A5103C&REV_A1\4&61CBA6&0&0008
    Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 7.15.0010.9686 (English), 10/13/2006 19:04:33, 4422560 bytes
    Driver: C:\Windows\system32\nvd3dum.dll, 7.15.0010.9686 (English), 11/2/2006 01:46:12, 3022848 bytes
    Driver: C:\Windows\system32\nvapi.dll, 7.15.0010.9686 (English), 11/2/2006 01:46:12, 274432 bytes

    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_104C&DEV_803C&SUBSYS_30A5103C&REV_00\4&13AC1D09&0&33F0
    Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:02, 89088 bytes

    Name: Texas Instruments PCIxx12 Integrated FlashMedia Controller
    Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_30A5103C&REV_00\4&13AC1D09&0&32F0
    Driver: C:\Windows\system32\DRIVERS\tifm21.sys, 2.00.0000.0007 (English), 1/24/2007 13:44:06, 290304 bytes

    Name: Texas Instruments OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_30A5103C&REV_00\4&13AC1D09&0&31F0
    Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:00, 62208 bytes
    Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/20/2008 18:23:21, 53376 bytes

    Name: Texas Instruments PCIxx12 Cardbus Controller
    Device ID: PCI\VEN_104C&DEV_8039&SUBSYS_30A5103C&REV_00\4&13AC1D09&0&30F0
    Driver: C:\Windows\system32\DRIVERS\pcmcia.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:02, 177640 bytes

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    Full Screen Renderer,0x00200000,1,0,,6.06.6002.18158
    Multiple File Output,0x00200000,2,2,WMM2FILT.dll,
    WMT Black Frame Generator,0x00200000,1,1,WMM2FILT.dll,
    WMT Import Filter,0x00200000,0,1,WMM2FILT.dll,
    DV Muxer,0x00400000,0,0,,6.06.6001.18000
    Color Space Converter,0x00400001,1,1,,6.06.6002.18158
    WMT Interlacer,0x00200000,1,1,WMM2FILT.dll,
    WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
    AVI Splitter,0x00600000,1,1,,6.06.6002.18158
    VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18158
    Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
    WMT Format Conversion,0x00200000,1,1,WMM2FILT.dll,
    9x8Resize,0x00200000,1,1,WMM2FILT.dll,
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
    WMT Virtual Source,0x00200000,0,1,WMM2FILT.dll,
    Microsoft TV Caption Decoder,0x00200001,1,0,MSTVCapn.dll,6.00.6001.18000
    MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18158
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.00.6002.18242
    MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18158
    SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18158
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
    WMT AudioAnalyzer,0x00200000,1,1,WMM2FILT.dll,
    Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    Stretch Video,0x00200000,1,1,WMM2FILT.dll,
    Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18158
    MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18158
    DV Splitter,0x00600000,1,2,,6.06.6001.18000
    Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18158
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
    Frame Eater,0x00200000,1,1,WMM2FILT.dll,
    Allocator Fix,0x00200000,1,1,WMM2FILT.dll,
    ACM Wrapper,0x00600000,1,1,,6.06.6002.18158
    Video Renderer,0x00800001,1,0,,6.06.6002.18158
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
    Capture ASF Writer,0x00200000,0,0,WMM2FILT.dll,
    Line 21 Decoder,0x00600000,1,1,,6.06.6002.18005
    Video Port Manager,0x00600000,2,1,,6.06.6002.18158
    Video Renderer,0x00400000,1,0,,6.06.6002.18158
    Bitmap Generate,0x00200000,1,1,WMM2FILT.dll,
    Proxy Sink,0x00200000,1,0,WMM2FILT.dll,
    Proxy Source,0x00200000,0,1,WMM2FILT.dll,
    WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
    WMT Sample Information Filter,0x00200000,1,1,WMM2FILT.dll,
    File writer,0x00200000,1,0,,6.06.6001.18000
    DVD Navigator,0x00200000,0,3,,6.06.6002.18005
    WMT DV Extract,0x00200000,1,1,WMM2FILT.dll,
    Overlay Mixer2,0x00200000,1,1,,6.06.6002.18005
    AVI Draw,0x00600064,9,1,,6.06.6002.18158
    Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
    Record Queue,0x00200000,1,1,WMM2FILT.dll,
    DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
    WMT Log Filter,0x00200000,1,1,WMM2FILT.dll,
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
    WMT Virtual Renderer,0x00200000,1,0,WMM2FILT.dll,
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
    Smart Tee,0x00200000,1,2,,6.06.6001.18000
    Overlay Mixer,0x00200000,0,0,,6.06.6002.18005
    AVI Decompressor,0x00600000,1,1,,6.06.6002.18158
    WMT MuxDeMux Filter,0x00200000,0,0,WMM2FILT.dll,
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.6001.18000
    AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18158
    WMT Volume,0x00200000,1,1,WMM2FILT.dll,
    Wave Parser,0x00400000,1,1,,6.06.6002.18158
    MIDI Parser,0x00400000,1,1,,6.06.6002.18158
    Multi-file Parser,0x00400000,1,1,,6.06.6002.18158
    File stream renderer,0x00400000,1,1,,6.06.6002.18158
    WMT VIH2 Fix,0x00200000,1,1,WMM2FILT.dll,
    Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
    AVI Mux,0x00200000,1,0,,6.06.6001.18000
    Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18158
    File Source (Async.),0x00400000,0,1,,6.06.6002.18158
    File Source (URL),0x00400000,0,1,,6.06.6002.18158
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.6002.18005
    AudioRecorder WAV Dest,0x00200000,0,0,,6.00.6001.18000
    AudioRecorder Wave Form,0x00200000,0,0,,6.00.6001.18000
    SoundRecorder Null Renderer,0x00200000,0,0,,6.00.6001.18000
    Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
    WMT Switch Filter,0x00200000,1,1,WMM2FILT.dll,
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
    Uncompressed Domain Shot Detection Filter,0x00200000,1,1,WMM2FILT.dll,
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
    MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18158

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
    MJPEG Compressor,0x00200000,0,0,,6.06.6002.18158
    Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
    Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,,6.06.6002.18158
    PCM,0x00200000,1,1,,6.06.6002.18158
    Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18158
    GSM 6.10,0x00200000,1,1,,6.06.6002.18158
    Messenger Audio Codec,0x00200000,1,1,,6.06.6002.18158
    CCITT A-Law,0x00200000,1,1,,6.06.6002.18158
    CCITT u-Law,0x00200000,1,1,,6.06.6002.18158
    MPEG Layer-3,0x00200000,1,1,,6.06.6002.18158

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,,6.06.6002.18158
    Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18158

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18363
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18363
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18363

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Audio Renderers:
    Default DirectSound Device,0x00800000,1,0,,6.06.6002.18158
    Default WaveOut Device,0x00200000,1,0,,6.06.6002.18158

    Attached Files:

  5. wee1man

    wee1man TechSpot Member Topic Starter Posts: 60

    hope this is ok
  6. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Just a quick update for now: The good news is it looks your sound hardware is OK and, in fact, both connected and detected by Windows

    fyi: Hi Def Audio connects like this
    Windows <===> HD Audio Controller <==> HD Devices​

    What I can see from your reports:
    Your HD Audio Controller appears in dxdiag System Device section and it;s OK (and you'll also find it listed in Device Manager under System Devices)
    Code:
    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_30A5103C&REV_01\3&E89B380&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.18005 (English), 4/11/2009 05:18:02, 561152 bytes
    Your HD Audio device is also detected (it connects to the Controller) now question is: why won't it start? I'll post more when i have a chance to look further
    Code:
    High Definition Audio Device HDAUDIO\FUNC_01&VEN_14F1&DEV_5047&SUBSYS_103C30A5&REV_1000\4&24FD1344&0&000 1 This device cannot start. 
    /* EDIT */
    p.s. under Sound in Device Manager, to you see only one Hi Def Device listed? or more then one?
  7. wee1man

    wee1man TechSpot Member Topic Starter Posts: 60

    thankyou so very much , would a reinstall of windows help ? another thing to mention is on the dv8 it has quik play buttons on the console and also three other buttons , one is volume down and next in line is volume muted then volume up . now all three of these lights are lighted up , and they never used to be , when you mute the sound the blue light goes on and when unmuted it goes off , not sure if this helps .
  8. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    1) A reinstall MAY help (but don't know if you still might end up where you started if something else is also going on - so i'll still look at another couple things before i'd give up)

    2) Thanks for providing the extra info on the buttons but don't know just how they might behave on your model. IN GENERAL (at least based on what i've seen in the past) the audio driver only provides for the sound speakers/jacks. Audio button controls have always been related to something else

    3) Just to double check, is this the HP driver you've been trying to install? Conexant AC-Link Audio Driver (that's what i come up with for Vista 32-bit on the HP dv8000)
  9. wee1man

    wee1man TechSpot Member Topic Starter Posts: 60

    i have reinstalled windows and the problem remains the same , no audio device detected , thankyou for all your help , and yes thats the same audio driver i have installed on my machine ,
  10. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    I had a suspicion that "something else was going on" (and the things i wanted to look for).... and AH-HA!!

    i'll explain... (fyi.. in case this info might also help anyone else reading this thread in the future)

    Every driver install includes an INF file.
    The driver's INF file tells windows how to install the driver AND what Hardware and Compatible IDs the driver supports. Driver install error messages like "Could not find media device for the driver" usually means the IDs defined in the driver's INF file don't match any of the IDs Windows detects on the target computer. This can occur if either
    > The media device failed so NO media hardware device is detected OR
    > The driver is not compatible with the actual media hardware on the computer

    ==> Note: For either of the above cases, none of the IDs in the INF file will match any IDs Windows finds on the target computer. So you can get an error message similar to "No device found"​

    And guess what! I just downloaded that sp34567.exe driver package from HP and inspected its embedded INF file. That driver is NOT a match for your hardware! (In fact, that driver is for AC97 audio not HD audio. (you have HD)

    So i wonder if this might be a driver "update" that is, in fact, just plain WRONG! Will post back after i have a chance to take a further look!

    /* edit */
    All the above meaning, in short:
    1) That driver will definitely NOT work with your hardware
    2) I'm not at all surprised to see the driver install error message you reported. In fact, 1) explains it!
    3) HP has made a mistake on its driver download page!
  11. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    I just recalled your first post. Are you sure you downloaded this same driver the first time??? If only that the one i found and downloaded on the HP site today is definitely not the right one for HD audio
     
  12. wee1man

    wee1man TechSpot Member Topic Starter Posts: 60

    im thinking maybe i got an update through microsoft , im unsure , im still looking for the right driver , it def says its a hd driver ,
  13. wee1man

    wee1man TechSpot Member Topic Starter Posts: 60

    ok yay i finally have sound , i downloaded software from HP that detected pc health , and it come up with the wrong driver , it automatically updated a couple of drivers and i now have sound , thanks for all your help ,
  14. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    Wooo- Hoooo. Congrats and Good Work :grinthumb

    I was just about to suggest and post another driver I found but glad to see you were able to beat me to the punch!!! good work :)


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