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HP Laptop Reboots On Its Own

By eiesco
Jun 14, 2009
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  1. I have an HP Pavilion Notebook dv6755us. For the past couple of days I've been experiencing Blue Screens with my laptop. It will reboot on its own, then come back up. I recovered my entire laptop to its factory settings, but still experiencing the same problem. This is the problem that it gave me after one of those sudden reboots. Can someone please help me!!


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C0000005
    BCP2: 81C74CD5
    BCP3: ADE1791C
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini061409-02.dmp
    C:\Users\Beautiful\AppData\Local\Temp\WER-89544-0.sysdata.xml
    C:\Users\Beautiful\AppData\Local\Temp\WERAD6D.tmp.version.txt

    THANK YOU!
  2. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    Something is failing or has failed, or your drivers need to be updated. A blue screen could be a report on just about any hardware that is no longer quite right.
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