Hp laptop will not burn cd/dvd

[deank]

Its a hp pavilion g7 notebook pc running windows 7
I am trying to help out a friend,he bought this about 8 months ago new.
it plays cds etc,will not burn
when I tryed to burn a disc with deep burner it said ,writing drive not found.
in the device manager it says hp dvd A ds8a8sh sata cd rom device.

is this not a burner?
thanks

Oh I forgot to say that I reinstalled the driver