hi my name is thomas has anyone come across this fault

hp pavillion dv 6500 blank screen

It is an issue that has been reported before. How old is your DV6500? And what is the model number from the label on the back?

if this has been posted before what is the answer

hp pavillion dv6500

model number dv6500 p/n KB350EA 2 1/2 years old

Hi :wave:

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look to see if your model laptop is covered under the extended warrentee from hp for their defective dv6000 series notebooks.