HP Pavillion ze4400

By timb1
Nov 14, 2010
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  1. my lap top freezes when i turn it on. the only thing i get is a black screen with hp invent in the middle. i put a disc in with windows xp home edition on it to try to swipe the computer but when i turn it on i cant even get to boot from disc. any ideas?
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    That unit is old enough to have begun some problems with the hard drive... or heat from dust, dirt, fiber...

    Clean out thoroughly with canned air and denatured alcohol.

    Can you put the drive in an external USB enclosure to see if you can access the data on another computer? If so, look for the SMART test results.

    HP has used in that model Hitachi, Samsung, Western Digital, and Seagate... so it would be helpful to know more about the hard drive installed.

    Luckily hard drives are very low cost nowadays... so I would look for another at Frys, NewEgg, Directron, CDW, Zipzoomfly, or other supplier and see if you can install windows to it... If you need help, let us know.

    But there have been a lot of system board failure reports... due to excess heat.

    What is the age of that laptop and components.?

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