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HP W7 laptop won't boot to desktop

By learninmypc
Dec 19, 2014
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  1. My landlady asked me for help so I plugged it in & pushed the power on button & once it came up it says " No bootable device-- insert boot disk and press any key.
    I have no boot disk for it so I powered it off , waited a few minutes & booted it back up pressing the f8 key & it said to press the esc key for start up menu. I did such & it says
    Start up menu
    F1 System Info
    F2 System Diagnostics
    F9 Boot Device options
    F10 BIOS setup
    F11 System Recovery
    F12 Network boot

    ENTER - Continue Startup (Didn't do it) ( I did it but it wouldn't.)

    For more information , please visit www.hp.com\go\techcenter\startup


    This laptop is used in a business & I'm told some important documents are on it. What should I do? Would F11 be a good start? Thanks
     
    Last edited: Dec 20, 2014
  2. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    The link in the above post isn't valid, I tried it.
     
  3. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    Ok, even thou I'm no techie, I went thru the F keys mentioned & have UNfortunately determined the harddrive is dead. Capturemem test.JPG
    The other photos I took are too big too post. :( I'll tell her the laptop is dead :(
     
  4. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    I'm guessing the answer will be no, but would recuva work to recover anything?
     
  5. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    Anybody know how to remove the harddrive on this laptop?
    Where do I find the info so I can give it to my landlady so she can get a new harddrive?
     
    Last edited: Dec 20, 2014
  6. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Their should be a flat panel with four screws on the bottom of the laptop. This will give you access to the hard drive.
     
  7. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    Ok, looking at the bottom of it, I see 1 panel with 2 screws only. Two other panels have one screw each on its panel.
     
  8. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Ok depending on the model it should be one of them. Try the one with two screws
     
  9. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    2014-12-20 14-34-48.994.jpg I'm going to "try" to post pctures.This is the one with 2 screws.
     
  10. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    I'll check out the big one one in a bit & hope it's it.
     
  11. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    Ok, I have reason to believe that big one is the harddrive but one of the screws is inaccessible to me. I'm going to need another way to find out what kind/size of harddrive it is.
    When I pressed F2 as mentioned above, it gave me a bunch of info but not sure about harddrive size/type.
     
  12. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Can not tell from the pic if that is the harddrive. If it were it should have a bracket with screws on top . That will let you remove it.
     
  13. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

  14. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

  15. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    I think at this point in time it would be best for me to go with her to a computer shop & tell them exactly what the deal is & tell them EXACTLY what needs to be done so she don't get taken advantage of.
    I would simply tell them the harddrive is shot & she wants it ONLY replaced & the W7 OS disc separate so I can install that. I don't trust myself to remove/install a Harddrive, I know I can install the OS. BTW @Cobalt006 , nice to see you back. :)
     
  16. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

  17. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    Maybe I will try to do it tomorrow, thank you. :)
     
    Cobalt006 likes this.
  18. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Ok I can understand that. But if you do try. Removing the hard drive is very easy. Plus the video shows the best way. This is same way on most HP laptops. If you do install a win 7 on the laptop. You may need to find drivers for it. If it is not the recovery disk for this model. If she decides to get the recovery disk it would be much cheaper then win 7 disk. Its all in what she wants . Good Luck.
     
  19. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    Yes, she is the boss :). Hopefully I'll see her tomorrow & I'll show her this thread. I thank you very kindly @Cobalt006
     
  20. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Your welcome:) Merry Christmas
     
    learninmypc likes this.
  21. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    @Cobalt006 , have removed the 3 screws but it will not budge. I see 2 other screws but one is not accessible at all.The one that is,is out but still no go. :confused:
     
  22. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    After you have remove the three screws You should just be able to just pop the hard drive up. Then release it from the connecter the board.
     
  23. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

    Ok, I thank you for your patience & expertise however it has been decided she'll buy another laptop & learn the importance of backing up EVERYTHING. Again, thank you & Seasons Greetings. :)
     
    Cobalt006 likes this.
  24. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Sounds like a good Ideal. :) Merry Christmas and Happy New Year.
     
    learninmypc likes this.
  25. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,589   +335

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