TechSpot

I also got the Abebot / Trojan Downloader Problem

By jeomgy
Apr 17, 2008
Topic Status:
Not open for further replies.
  1. Hi can anyone help me as well with this? I got this virus yesterday. I downloaded and installed Malwarebytes' Anti-Malware.

    Attached is my Malwarebyte Log.

    I had to reboot because Malwarebytes' Anti-Malware could not delete several items until I did. I had already ran Combofix.

    Once I rebooted, Combofix came up and also did Norton Anti virus blocking Combofix to continue. I tried to disable Norton so Combofix can finish running but I ws unable to do so.

    So I rebooted my computer again and disabled Norton but Combofix did not appear on my desktop to run.

    When I rebooted, my wallpaper appeared but my programs on my desktop did not. A few seconds later my wall paper disappeared and the programs on my desktop appeared with a blue back ground.

    Can you please tell me what do I need to do to ontinue to correct this problem and get my wallpaper and programs on the same page and my computer to work properly again?

    Thanks in advance.
     
  2. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    iiiiiiiiiiiiiii
     
  3. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    iiiiiiiiii
     
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    I almost overlooked you because it looked like somebody had replied to you already. But in fact it was you replying to yourself.

    Highjackthis Instructions
    • Make sure you have the LATEST version of HJT (currently v2.0.0.2) it can be downloaded from HERE
    • Run the HijackThis Installer and it will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe. Please don't change the directory.
    • After installing, the program launches automatically, select Scan now and save a log
    • After the scan is complete please attach your log onto the forums using the paper clip icon above your reply.
     
  5. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    Blind Dragon, thank you so much for replying back to me and helping.

    What about this? "Once I rebooted, Combofix came up and also did Norton Anti virus blocking Combofix to continue. I tried to disable Norton so Combofix can finish running but I ws unable to do so.

    So I rebooted my computer again and disabled Norton but Combofix did not appear on my desktop to run."


    Should I just still install Highjackthis and forget about Combofix for now?
     
  6. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Yes, please don't get ahead of me, and only follow the instructions I post specifically for you.

    Go to Run prompt (Start -> Run or Windows key +R) and type combofix /u

    Proceed with Hijackthis instructions
     
  7. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    Here is my Highjackthis log.
     
  8. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    You have other infections that need to be removed first.

    This spyware steals the following information:
    * Information from active windows
    * Keylogged information
    * Network configuration
    * Active system connections
    * User names and passwords from POP3 and SMTP protocols
    * User names and passwords of profiles

    Please have a read here-> Is your system infected? Read this before Cleaning or Formatting

    If you decide to clean your system please follow these Viruses/Spyware/Malware, preliminary removal instructions and post back in this thread with the requested logs. There should be at least 3.

    1)AVG log
    2)Combofix log
    3)Hijackthis log (Step 15)
     
  9. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    Sorry I took so long to reply back with my logs.
     
  10. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    I forgot to post the results of the Panda Antirootkit scan "NO ROOTKITS WERE FOUND"
     
  11. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Looks much better than it was.

    Malwarebytes' Anti-Malware

    • Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please copy and paste the log into your next reply
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
    ---------------------------------------------------------------------------------------

    Upload a File to Virustotal
    Please visit Virustotal found HERE
    • Click the Browse... button
    • Navigate to the file C:\WINDOWS\system32\NeroCheck.exe
    • Click the Open button
    • Click the Send button
    • Copy and paste the results back here please.
    ------------------------------------------------------------------------------------------

    After doing the above please also attach a new Hijackthis log ran after MBAM
     
     
  12. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    Blind Dragon, here are the logs that you requested.

    Thanks
     
  13. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Empty your recycle bin

    Run CCleaner again make sure everything is checked except for old prefetch data and fix

    Run Kaspersky Online AV Scanner

    Order to use it you have to use Internet Explorer.
    Go to Kaspersky and click the Accept button at the end of the page.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • Read the Requirements and limitations before you click Accept.
    • Allow the ActiveX download if necessary.
    • Once the database has downloaded, click Next.
    • Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
    • Click on "My Computer"
    • When the scan has completed, click Save Report As...
    • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
    Attach the report into your next reply
     
  14. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    Here is my reports. I had to break it down into 6 files because it was too large.
     
  15. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    The last part of the file
     
  16. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    First we need to remove the quarantined items from Norton and housecall

    This can be done by deleting everything in the following folder but not the folders themselves

    J:\Program Files\Norton AntiVirus\Quarantine\
    C:\Documents and Settings\TEST\.housecall6.6\Quarantine\


    --------------------------------------------------------------------------------------

    CFScript

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    -------------------------------------------------------------------------

    What can you tell me about this folder and it's contents

    H:\d872cf4a6fea97484c


    -------------------------------------------------------------------------------
     
  17. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    Blind Dragon, the contents in H:\d872cf4a6fea97484c is a i386 Folder which is empty and cannot be deleted. Also here are the logs you requested.


    Thanks
     
  18. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Looking much better, how is your computer running, I still see a few things.

    Download\install 'SuperAntiSpyware Home Edition Free Version' from HERE
    • Launch SuperAntiSpyware and click on 'Check for updates'.
    • Once the updates have been installed,exit SuperAntiSpyware.

    Scan with SuperAntiSpyware
    • Start SuperAntiSpyware.
    • On the main screen click on 'Scan your computer'.
    • Check: 'Perform Complete Scan then Click 'Next' to start the scan.
    • Superantispyware will now scan your computer,when it's finished it will list all/any infections found.
    • Make sure everything found has a checkmark next to it,then press 'Next'.
    • Click on 'Finish' when you've done.

      It's possible that the program will ask you to reboot in order to delete some files.

      Obtain the SuperAntiSpyware log as follows:
      Click on 'Preferences'.
      Click on the 'Statistics/Logs' tab.
      Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
      It will then open in your default text editor,such as Notepad.
      Attach the notepad file here on your next reply
     
  19. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    My computer is running well. I was able to get my wall paper back. Here is the log


    Thanks for all you help thus far.
     
  20. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    You may want to copy and paste this into notepad then save it to your desktop so you can see it while in safe mode.


    Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

    R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
    O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

    Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot into safe mode.

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

    AskSBar

    Please note any other programs that you don't recognize in that list in your next response.

    Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

    C:\Program Files\AskSBar

    Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these files (if present):

    C:\WINDOWS\system32\NeroCheck.exe

    After that, Reboot, and post a new HijackThis log here in a reply
     
  21. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    The new HijackThis log
     
  22. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Ok, logs look good, lets clean up and secure the work that has been done.

    Uninstall Combofix
    * Click START then RUN
    * Now type Combofix /u in the runbox
    * Make sure there's a space between Combofix and /u
    * Then hit Enter.

    * The above procedure will:
    * Delete the following:
    * ComboFix and its associated files and folders.
    * Reset the clock settings.
    * Hide file extensions, if required.
    * Hide System/Hidden files, if required.
    * Set a new, clean Restore Point.

    -----------------------------------------------------------------------
    Cleanup using OTMoveit2 by OldTimer
    Now we can clear out the rest of the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if launched accidentally.

    Download OTMoveIt2 by OldTimer OTMoveIt2.exe and place it on your desktop.

    1. Double click OTMoveIt2.exe to launch it.
    If using Vista Right-Click OTMoveIt and choose Run As Administrator
    2. Click on the CleanUp! button.
    3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
    4. Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)

    * When finished exit out of OTMoveIt2

    -----------------------------------------

    Set correct settings for files
    • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
    • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
    • If unchecked please check Hide protected operating system files (Recommended)
    • If necessary check "Display content of system folders"
    • If necessary Uncheck Hide file extensions for known file types.
    • Click OK

    clear system restore points

    • This is a good time to clear your existing system restore points and establish a new clean restore point:
      • Go to Start > All Programs > Accessories > System Tools > System Restore
      • Select Create a restore point, and Ok it.
      • Next, go to Start > Run and type in cleanmgr
      • Select the More options tab
      • Choose the option to clean up system restore and OK it.
      This will remove all restore points except the new one you just created.

    ---------------------------------------------------------------------

    Additional resources:
    • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    here are some additional utilities that will enhance your safety

    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software


    This thread is for the use of Excal only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our Malware Removal Forums.
     
  23. jeomgy

    jeomgy TS Rookie Topic Starter Posts: 26

    Blind Dragon, once again I would like to greatly thank you for helping me clean out the viruses from my computer.

    Be safe
     
  24. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Anytime ;) If you have any more issues be sure to let me know.

    Regards,

    BD
     
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