Hi we where surfing the net when our antivirus (nod32) got crazy trying to block an attack, we decided to turn the computer off right away, we restarted it and next thing we know, we had a series of windows when it rebooted, on said Dos 5 File Compare Utility, blocking for security, another which said NT AUTHORITY\SYSTM c:\windows\system32\services x 1073741819, saying it needed to reboot the system in 60 seconds, while all this happened you couldn’t even get to the start button although the system did not reboot after 60 seconds. We have a Mac, so the attack was made to the windows partition, and we were able to get into the net through Mac os, so after a lot we found the 8 step cleaning method, we were only able to run cc cleaner and malwarebytes antimalware through safe mode, but without any update. We were not able to install the super antispyware through safe mode, so we had to go back to a normal log, at first nothing jumped, I was able to update malwarebytes and install antispyware but when we tried to update antispyware, the message with the reboot in 60 seconds showed again, I had to go back to safe mode and run the updated malwarebytes, and after this the not yet updated antispyware, then in normal mode we were able to update antispyware and go through the next steps, we also ran the antivirus a couple of times just to make sure, so finally we had different logs of the programs du to the way we had to run them so I am uploading one log for each program with its two results, I thank you very much and hope you can tell me if there is something else to be done to clean the computer, best regards and hope to hear from you soon,
Rodrigo Langarica
Rodrigo Langarica