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I cannot access the task manager

Discussion in 'Windows OS' started by merryjoulton, Jun 15, 2005.

Page 3 of 3

  1. blah3 Newcomer, in training Posts: 22

    Well, I finished my scan, and still, nothing was found except for spyware.

    Anyways, here is my new HJT log.

    Attached Files:

    blah3, Jun 18, 2005
    #41

  2. blah3 Newcomer, in training Posts: 22

    Okay, I currently have another problem.

    -When I go to Start > Search, I get an error that says "A file that is needed to run Search Companion is not found. You may need to run setup."

    -Are you sure that I am infected with the "gaobot bc worm(winupdates.exe)"?
    blah3, Jun 18, 2005
    #42

  3. IronDuke Newcomer, in training Posts: 1,267

    No longer. You've cleaned it out.
    IronDuke, Jun 18, 2005
    #43

  4. blah3 Newcomer, in training Posts: 22

    Oh, really? Thank you all very much for the help then.
    But, my disk defragment is broken, my search companion is broken, how can I get these programs working again?


    -Disk defrag with error "MMC cannot open the file C:\Windows\System32\dfrg.msc. This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient right to access the file."

    -when I go to start > run > regedit, the command prompt opens then quickly closes.
    -and I cannot find my system32 folder.
    -the only good thing is that taskmgr is working again :D
    blah3, Jun 18, 2005
    #44

  5. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Let HJT fix the following.

    O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

    O4 - HKLM\..\Run: [Advanced Message Server] rundll32.exe ams491.dat,Execute

    O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\STOPzilla.exe /autostart

    O4 - Global Startup: gameutil.exe.lnk = ?

    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

    O20 - Winlogon Notify: STOPzilla - C:\WINDOWS\SYSTEM32\IS3WLHandler.dll

    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

    O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe

    Regards Howard :cool:
    howard_hopkinso, Jun 18, 2005
    #45

  6. blah3 Newcomer, in training Posts: 22

    So does this mean I'm free of the trojan/virus?
    blah3, Jun 19, 2005
    #46
     

  7. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Looks that way to me.

    Regards Howard :) :)
    howard_hopkinso, Jun 19, 2005
    #47

  8. blah3 Newcomer, in training Posts: 22

    :D :) :grinthumb Okay, thank you so much, I'm so glad to get rid of the ugly virus :grinthumb :grinthumb :giddy:
    blah3, Jun 19, 2005
    #48

  9. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    I have one more suggestion for you.

    Download and install Firefox from www.mozilla.org

    It`s a lot safer than IE. Just use IE for windows updates.

    Regards Howard :grinthumb
    howard_hopkinso, Jun 19, 2005
    #49

  10. IronDuke Newcomer, in training Posts: 1,267

    blah3 to find your system files:

    Open Windows Explorer. Navigate to Tools | Folder Options | View (tab)
    Select: Showhidden files and folders.
    Untick: Hide protected operating system files (recommended)
    IronDuke, Jun 19, 2005
    #50

  11. Falcanium Newcomer, in training

    hi i have same problem..
    i scanned using trojan hunter, adaware, trend micro and panda and killed fixed everything there but problem still occurs..
    pls help me..

    Logfile of HijackThis v1.99.1
    Scan saved at 2:12:44 AM, on 6/20/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AlienGUIse\Themes\ThemeManager\wbload.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\Falcanium\My Documents\Hijackthis\HijackThis.exe

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
    O4 - HKLM\..\Run: [Compaq32 Service Drivers] msconfig32.exe
    O4 - HKLM\..\RunServices: [Compaq32 Service Drivers] msconfig32.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Compaq32 Service Drivers] msconfig32.exe
    O4 - HKCU\..\RunServices: [Compaq32 Service Drivers] msconfig32.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{13151D1E-0283-4AB3-BD88-F15486C16E90}: NameServer = 209.250.128.6 209.250.128.8
    O17 - HKLM\System\CS1\Services\Tcpip\..\{13151D1E-0283-4AB3-BD88-F15486C16E90}: NameServer = 209.250.128.6 209.250.128.8
    O20 - Winlogon Notify: WB - C:\Program Files\AlienGUIse\Themes\ThemeManager\fastload.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe (file missing)
    O23 - Service: RadClock - Unknown owner - C:\WINDOWS\system32\RadClock.exe (file missing)
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    Falcanium, Jun 20, 2005
    #51

  12. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Hello and welcome to Techspot.

    Go HERE and follow the instructions carefully.

    Once you have done that, go HERE for instructions on how to post your Hijackthis log.

    Regards Howard :wave: :wave:
    howard_hopkinso, Jun 20, 2005
    #52

  13. merryjoulton Newcomer, in training

    wow, this has become a popular thread!
    merryjoulton, Jun 21, 2005
    #53

  14. blah3 Newcomer, in training Posts: 22

    yep, this sure has become a popular thread
    blah3, Jun 21, 2005
    #54

  15. BabaBooey Newcomer, in training

    I want to headbutt this fvcking thing in the tit. I'm having the same problem as most have mentioned (some programs do not open at all, task manager won't open except in Safe Mode.) all occuring at my uncle's office where the workers apparently open up any email they recieve. Nothing unusual in MSCONFIG that I can see, just AVG and a few other things I googled that turn out OK. No winupdates.exe found as recommended by Symantec's gaobot fix that was previously brought up in this thread. When I went to try the windows/system32 as mentioned earlier, it tries to access a webpage, but the internet is not currently working at all on one infected computer and VERY sporadically on the other. Here's that fancy HJT dealy that all the kids seem to be using these days:
    BabaBooey, Jun 27, 2005
    #55

  16. IronDuke Newcomer, in training Posts: 1,267

    IronDuke, Jun 27, 2005
    #56

  17. blah3 Newcomer, in training Posts: 22

    Yay, I fixed two of my programs. Search Companion, and Disk Defragmenter. Here's how I fixed it,

    I solved two of these problems WITHOUT reformatting. It was simple. All I did was run my Norton Disk Doctor, Norton WinDoctor, and a few other Norton Utilities. These things only come with Norton System Works though, I think. Regedit still doesn't work for me, but maybe I'll find a way to fix, if I need to, becuase I just use regedit.exe now.
    blah3, Jun 27, 2005
    #57

  18. blah3 Newcomer, in training Posts: 22

    I did another scan a few days ago, and I was STILL infected. I did an online virus scan from Panda. And it found that I was still infected with the virus W32/Alcan.A.worm. Well, anyways the scan got rid of it, but I'm still wondering if I'm still infected.
    blah3, Jul 3, 2005
    #58

  19. IronDuke Newcomer, in training Posts: 1,267

    IronDuke, Jul 3, 2005
    #59

  20. yash89 Newcomer, in training

    help me

    i m having a problem......i cannot access to my task manager,my 'folder option' is disappear and lots more...........i have send my hijack log file
    yash89, Jul 17, 2008
    #60
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