I formated my PC and now have no audio

By Thomas68
Dec 14, 2011
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  1. Help will be appreciated, I formated my pc. Now I have no audio I looked at system information and no audio there, so I dont even know which drivers to download.

    Attached is info about my computer.

    Attached Files:

  2. Rabbit01

    Rabbit01 TS Evangelist Posts: 755   +53

    Based on the attachment, looks like you have Sound Blaster Audigy LS. You can find the drivers here:

    This one should work (2nd from the bottom of the list)

    Creative Sound Blaster Live! 24-bit and Sound Blaster Audigy LS driver 1.04.0055
    Filesize : 11.91 MB Download
    Release date : 1 Aug 05 
  3. Thomas68

    Thomas68 TS Rookie Topic Starter

    Sound Blaster Audigy LS driver 1.04.0055

    I downloaded this driver and while being installed I got this message. Attachment:

    Attached Files:

  4. Rabbit01

    Rabbit01 TS Evangelist Posts: 755   +53

    Have you tried rebooting the computer to see whether XP will detect the sound card? Or select add hardware from the control panel?
  5. Thomas68

    Thomas68 TS Rookie Topic Starter

    Sound Blaster Audigy LS driver 1.04.0055

    It is downloaded but it is not installed, it will not let me install it, it says my computer doesnt have any product to support it..
    I went to control panel and tried to search for driver, but no chance :(.
    Whats next? :)
    Thanks for trying to help
  6. Thomas68

    Thomas68 TS Rookie Topic Starter

    no sound but..

    the icon for speaker is there next to the clock, but no sound. What did I forget to do? some answers are appreciated :)
  7. ron111

    ron111 TS Rookie Posts: 44

    Best thing is to confirm the audio hardware in your computer, so you are certain you have the right driver. Try running a program called HWInfo32. It will show you the exact details of all hardware components in the computer, even if they are not listed as devices in the Device Manager.
  8. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +181

    List any Problem Devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save to your Desktop
    • In TechSpot window, use the paper clip icon to attach the report. (If you don't see icon you may need to first click Go Advanced)
  9. Thomas68

    Thomas68 TS Rookie Topic Starter

    still not working

    the driver for SB audigy doesnt want to be installed
  10. Rabbit01

    Rabbit01 TS Evangelist Posts: 755   +53

    When you look at Device Manager, under Sound, Video and Game Controllers, you don't see Audigy or Sound Blaster listed? If not, have you tried Add Hardware from the Control Panel? When the Add Hardware Wizard comes up, go the the bottom of the list & select Add a new hardware device. See if the computer can search for the hardware, if not, try the "Install the hardware that I manually select from a list" option.
  11. Thomas68

    Thomas68 TS Rookie Topic Starter

    tried it all

    I downloaded drivernavigator and it recommanded drivers to download and install but then would not install, dont know why.
    I tried control panel add harddriver, didnt work, tried to do it manually no chance, it asked to connect to internet to search for drivers to be installed, then didnt work.
  12. Rabbit01

    Rabbit01 TS Evangelist Posts: 755   +53

    Not sure why the computer wouldn't detect the sound card. The card goes in a PCI slot? Is there another PCI slot you can insert the card into?
  13. Jobotronicus

    Jobotronicus TS Rookie

    good suggestion

    in the past with XP I have had this very problem, and often just switching to another PCI slot will fix this. Then windows recognizes the device and you shouldn't have trouble installing drivers.
  14. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    more than likely you need the audio drivers for your motherboard if you have onboard audio, or you need to install drivers for a sound card if you have a card.
  15. cheeryabc

    cheeryabc TS Member Posts: 26

    Have a try this:
    update MS hotfix KB888111 then install your audio driver.
    UAA(Universal Audio Architecture Bus Driver for High Definition Audio)
    below OS need install UAA, then system could detect PCI audio device.
    Microsoft Windows Server 2003
    Microsoft Windows XP Service Pack 1 (SP1)
    Microsoft Windows XP Service Pack 2 (SP2)   
    Microsoft Windows 2000 Service Pack 1 (SP1)   
    Microsoft Windows 2000 Service Pack 2 (SP2)   
    Microsoft Windows 2000 Service Pack 3 (SP3)   
    Microsoft Windows 2000 Service Pack 4 (SP4)
  16. ron111

    ron111 TS Rookie Posts: 44

    Apart from the MS UAA driver, which is a good idea actually, try looking in the BIOS and see if the onboard audio is enabled.
    If it is, try disabling it, as it might conflict with a PCI audio card that is inserted in the motherboard.
    If you see a device in the "Unknown" or "Other" devices category (or even in the Sound, video and game controllers category), check the hardware ID, as that will tell us what exact audio hardware is present in your PC.
    You mention you tried drivernavigator, but that's actually not one of the better programs. Try driverfinder or driverdetective. I have used the first and their support is better than most I have tried.

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